Personal Trainer

University of California, San Francisco•San Francisco, CA

23d•Onsite

About The Position

UCSF Fitness and Recreation inspires growth and health on the UCSF campus through fitness, community, and play. Its Group Fitness unit provides customer service while ensuring participants receive Personal Training instruction in a safe environment. Under the direct supervision of the Assistant Director of Fitness Programs, the Personal Trainer carries out day-to-day Fitness unit operations, including customer service, creating and following lesson plans, and providing quality instruction to program participants. The role provides individual and group activity instruction, supervises the fitness floor during designated shifts, and develops safe, appropriate personal training programs based on clients’ needs and goals. The trainer maintains a client base of up to 25 hours per week in fee-based client contract hours and/or monthly revenue based on production hours. Other duties include member orientations and assessments, proactive member engagement, promoting training services and cross-unit activities, maintaining a clean fitness floor, completing administrative records, and participating in required training and professional development. UCSF Fitness and Recreation operates two fitness centers and provides fitness and wellbeing services to UCSF students, faculty, staff, and community members through fitness, recreation, aquatics, personal training, outdoor programs, and health and wellness programs. The division emphasizes exceptional service, knowledgeable staff, a wide variety of activities, and a clean environment, guided by Professionalism, Respect, Integrity, Diversity, and Excellence.

Requirements

At least one year of experience as a Certified Personal Trainer.
Nationally recognized Personal Training certification.
Nationally certified Adult CPR/AED certification.
Standard First Aid Training Certification.
Working knowledge of program activity practices and procedures.
Verbal and written communication skills in English, active listening, dynamic flexibility, critical thinking, multitasking, and time management skills.
Ability to exercise independent sound judgment and employ reasoning skills.
Client-service mindset, entrepreneurial spirit, and creative thinking skills.
Ability to successfully pass an FBI and DOJ criminal check.

Nice To Haves

Bachelor’s or master’s degree in Exercise Science or a related field of study is strongly preferred.
Knowledge of campus policies and procedures.
Basic skills in computer programs relevant to job duties.
Rehabilitation or injury management experience.
Dietary expertise or nutritional certification.
Previous personal training experience in a gym or health club environment.

Responsibilities

Provide individual or group activity instruction to program participants.
Supervise the fitness floor during designated shifts.
Maintain a client base of up to 25 hours per week in fee-based client contract hours and/or monthly revenue based on production hours.
Exhibit excellent customer service.
Design safe and appropriate personal training programs based on clients’ needs and goals.
Keep the fitness floor neat and clean.
Maintain a supportive environment for program participants and facilitate their involvement.
Conduct new member orientations, including a PAR-Q health and goal questionnaire, body composition assessment, resting heart rate and blood pressure checks, and introductions to machines and personal training skills.
Interact proactively with members and address their needs between client sessions.
Promote personal training sales based on client and departmental goals.
Lead fee-based and free workshops when needed.
Promote cross-unit activities, including outdoor programs, membership, group exercise, recreational sports, and Wellness & Community.
Participate in required professional development activities and trainings.
Know and follow UCSF Fitness and Recreation Center rules and policies; observe and enforce them fairly, consistently, and courteously.
Maintain a professional attitude and appearance.
Complete payroll reports accurately and on time.
Keep required certifications current and comply with mandatory UCSF training requirements.
Attend staff meetings and trainings.
Maintain open and timely communication with the supervisor and staff.
Complete ancillary administrative records and assist with promotions.
Contribute annually to assessment of the class and personal performance evaluation.
Remain current in industry standards prescribed by the supervisor.
Work as a team player and adhere to facility policies.