Personal Trainer

The Bay Club Company•Seattle, WA

About The Position

Under the direction of the Assistant General Manager of Fitness, the Professional Fitness Trainer evaluates clients’ status and delivers safe, professional, client-based exercise routines to help them achieve their fitness goals. The trainer is responsible for meeting monthly personal revenue goals while providing excellent customer service and hospitality to members and guests. The role requires a minimum of 40 private training sales sessions per month and positive client retention. The position involves conducting fitness consultations and evaluations, developing individual exercise programs, maintaining client and session records, enforcing club policies, supporting the development and promotion of training programs, and helping maintain the fitness center. The trainer also records work time and client sessions, participates in meetings and training, maintains required certifications, supports corporate goals, and assists with club projects and events. The role reports to the Assistant General Manager of Fitness.

Requirements

  • A nationally recognized certification such as ACSM-HFS, NSCA-CSCS, ACE-PT, or NASM, or an acceptable equivalent, is required.
  • Current CPR/AED and First Aid certification from the Red Cross or American Heart Association is required.
  • Knowledge of sales and marketing principles, methods, strategies, tactics, and sales techniques.
  • Ability to anticipate problems, use deductive reasoning, and apply logic to evaluate solutions and choose appropriate actions.
  • Ability to read, understand, and communicate information in writing.
  • Ability to understand and communicate information verbally.
  • Ability to develop and maintain computer records using Word, Excel, and other software required by TBCC and regulatory agencies, and to develop tracking and report forms as needed.
  • Well organized and detail oriented.
  • Strong interpersonal and communication skills.
  • Excellent customer-service attitude and abilities.
  • Ability to work with outside personnel, including clients, in person, by phone, and by email; adapt to a frequently changing environment; and problem-solve difficult situations, including interactions with unpleasant or angry people.
  • Ability to perform the physical demands described, including occasional lifting or moving of up to 50 pounds and the required vision abilities.

Nice To Haves

  • Bachelor’s degree in Exercise Science or related studies preferred.
  • One to two years of experience in a health club environment preferred.
  • Experience in marketing and promotions preferred.
  • Nutrition education preferred.

Responsibilities

  • Meet minimum private training sales of 40 sessions per month and maintain positive client retention.
  • Provide new-member fitness consultations and evaluations.
  • Develop individual exercise programs based on clients’ abilities, health, and goals.
  • Arrive on time for scheduled appointments.
  • Maintain accurate, current records of client exercise programs and progress.
  • Track clients’ training sessions and fee payments.
  • Enforce fitness center and club policies.
  • Assist with the development, implementation, and marketing of private and group personal fitness training programs.
  • Assist with the maintenance and cleanliness of the fitness center.
  • Accurately record daily work time and client sessions in the appropriate tracking system.
  • Participate in meetings and training programs, and attend club-sponsored developmental or educational seminars and programs.
  • Maintain valid trainer and CPR/AED certifications.
  • Promote company safety goals and actively support a safe working environment.
  • Interpret and ensure compliance with company policies and procedures.
  • Further corporate objectives and support improvement and positive change.
  • Make professional development a consistent priority.
  • Assist with special club projects, events, and promotions.
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