Personal Trainer

EASY MILE PUERTO RICO LLC•Caguas, PR
•Onsite

About The Position

Personal Trainers deliver safe, professional, and personalized one-on-one training sessions that help members achieve their fitness goals. They create an inclusive, welcoming environment, build positive member relationships through exceptional service, and educate members on proper exercise techniques and safe training practices. The role collaborates with members to provide an experience aligned with Planet Fitness values and standards. For complimentary Assess & Activate (A&A) appointments, trainers confirm member eligibility and appointments, complete assessments based on members’ needs and goals, demonstrate relevant Planet Fitness app tools, and encourage private sessions as a follow-up option. Trainers do not provide a designed program during the complimentary appointment; a program is developed if the member proceeds with personal training. Appointments are limited to two members and one hour. For private training sessions, trainers use A&A results and individualized programs to guide instruction, monitor progress, adjust programs, and document assessments and session notes in designated software. The role also includes maintaining a safe and orderly gym floor, assisting at the front desk, completing cleaning and stocking tasks, and keeping accurate administrative records and member profiles.

Requirements

  • Trainer Certification and DRD Physical Aptitude License.
  • Current CPR Certification.
  • Health Certificate.
  • High school diploma or equivalent.
  • Comfortable working a flexible rotating schedule.
  • Ability to stand, walk, bend, and lift up to 50 pounds frequently and up to 75 pounds occasionally.

Responsibilities

  • Confirm members are eligible for a complimentary Assess & Activate session and confirm appointments the day before.
  • Limit complimentary appointments to no more than two members and one hour; complete the assessment and activation process based on members’ needs and goals.
  • Demonstrate complementary Planet Fitness app tools and promote private sessions as a follow-up option without applying high-pressure sales tactics.
  • Deliver personalized one-on-one private training based on members’ goals, abilities, A&A results, and individualized programs.
  • Teach proper exercise technique, equipment use, and safe training practices; monitor member progress and adjust programs as needed.
  • Provide a safe, professional, welcoming training environment that reflects EMF’s Core Values and supports member success and continued participation.
  • Document assessments, session notes, and progress in the designated software; upload assessment notes for every session and update member profiles after sessions.
  • Design and maintain individualized training programs using EMF-approved training software and assign members homework between sessions.
  • Maintain accurate and timely data entry and records of scheduled and completed sessions, cancellations, and no-shows.
  • Know individual KPIs and action items and take ownership of personal performance and development.
  • Educate members about gym rules, dress code, cellphone usage, large gym bags, and water containers; address conduct inconsistent with the Judgement Free Zone philosophy and leave member alerts when appropriate.
  • Re-rack weights and plates; report damaged equipment or facility issues to the Manager.
  • Complete daily cleaning tasks, check and restock floor supplies and bathrooms, level empty treadmills, check equipment cup holders, manage trash, and stock the cooler with approved drinks.
  • Greet members, follow the 10/5 Rule, learn members’ names, scan barcode key tags, notify front desk staff about member alerts, process POS purchases, and apply drink discounts only to BCM Members’ accounts.
  • Take Personal Training appointments at PF Training and maintain a friendly, pleasant manner.
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