Personal Trainer

Arch Amenities Group•Phoenix, AZ

12d

About The Position

The Personal Trainer works one-on-one with clients to create customized fitness programs tailored to their individual goals. The trainer guides, motivates, and monitors client performance, ensuring proper exercise techniques and a safe, effective workout experience. The role is part of the Fitness department and reports to the Fitness Director/Facility Manager. It is a non-exempt position at various locations. Arch Amenities Group provides amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. The company aims to create spaces where people thrive through thoughtful programming, operational excellence, and service. The Personal Trainer contributes to client satisfaction and the fitness facility’s programs and services by delivering personalized training and outstanding customer service.

Requirements

Current certification from a nationally recognized agency, such as ACE, AFAA, ACSM, NSCA, or NSPA.
CPR, First Aid, and other safety certifications as required by the client.
Demonstrated ability to educate and motivate clients across all fitness levels.
Ability to lift 45-pound weight plates.
Excellent customer service skills and a strong work ethic.
Well-organized and efficient, with the ability to handle multiple tasks simultaneously.
Professional appearance, demeanor, and discretion.
Strong verbal and written communication skills.
Energetic, enthusiastic, and motivational personality.
Team-oriented mindset and willingness to contribute to the success of the team.
Ability to adapt to a flexible schedule, including evenings, weekends, and holidays.
Ability to stand for extended periods.
Frequent walking, jogging, and dynamic movement.
Ability to stoop, kneel, crouch, bend, lift, and carry up to 50 pounds.
Ability to use hands and arms for equipment handling and training demonstrations.
Ability to communicate effectively with clients and staff.

Nice To Haves

College degree in Exercise Science, Kinesiology, Physical Education, or a related field.

Responsibilities

Maintain a client base by meeting or exceeding personal training sales goals set by the facility manager.
Deliver personalized training sessions that meet each client's goals and fitness level.
Ensure clients use equipment correctly and perform exercises with proper form to help prevent injury.
Promote facility programs and services, referring clients to additional offerings for a well-rounded experience.
Stay informed about the facility calendar, events, programs, and promotions.
Keep current with industry trends, training techniques, and health and wellness best practices.
Participate in facility events, member engagement activities, and staff meetings as directed.
Provide outstanding customer service and solicit guest feedback through comment cards and other tools.
Enforce access policies to maintain a safe, secure, member-only environment.
Perform additional duties as assigned by management.