Personal Trainer

The Bay Club Company•Bellevue, WA

11d

About The Position

The Professional Fitness Trainer evaluates clients’ status and delivers safe, professional, client-based exercise routines to help them achieve their fitness goals. The role also provides high-quality customer service and hospitality to members and guests. Trainers must meet minimum private-session requirements and maintain positive client retention. They provide fitness consultations and evaluations for new members, develop individual exercise programs, maintain accurate client records and session and payment tracking, enforce club policies, and help develop and promote private and group training programs. The position includes maintaining the fitness center, accurately recording work time and client sessions, participating in meetings and training, and pursuing professional development. Trainers must maintain valid trainer and CPR/AED certifications and, if applicable, maintain at least one 20/20 Lifestyles client. The role supports company safety goals, compliance with policies and procedures, corporate objectives, and continuous improvement. Trainers may also assist with club projects, events, and promotions. The position involves regular contact with clients and other outside personnel in person, by phone, and by email. Work locations shift between indoors and outdoors as site visits are necessary; extreme environmental conditions are not expected. The work environment can change frequently and may involve handling difficult interactions with unpleasant or angry people. Sitting and standing are required as needed, along with hand and arm use and occasional lifting or moving of up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities.

Requirements

A four-year degree in Exercise Science or related studies is required.
An acceptable national trainer certification, such as ACE-PT or NASM, is required; ACSM-HFS or NSCA-CSCS is preferred.
Acceptance into the 20/20 Lifestyles certification program is required, with successful completion within the first year of the position.
Current CPR and First Aid certification from the Red Cross or American Heart Association is required.
Ability to develop and maintain computer records using Word, Excel, and other required software, and to develop tracking and report forms as needed.
Knowledge of sales and marketing principles and methods, including promotion, marketing strategy, and sales techniques.
Ability to anticipate problems, use deductive reasoning, and apply logic to evaluate solutions and choose appropriate actions.
Written comprehension and expression skills sufficient to understand and communicate information and ideas in writing.
Oral comprehension and expression skills sufficient to understand and communicate ideas and information.
Well organized and detail oriented.
Strong interpersonal and communication skills.
Excellent customer service attitude and abilities.
Ability to perform essential job functions, with reasonable accommodations as needed.
Ability to occasionally lift or move up to 50 pounds.
Ability to meet the position’s vision requirements, including close, distance, color, peripheral, and depth vision, and adjusting focus.

Nice To Haves

One to two years of experience in a health club environment.
Experience in marketing and promotions.
Nutritional education.
ACSM-HFS or NSCA-CSCS certification.

Responsibilities

Meet the minimum number of private sessions per month and maintain positive client retention.
Provide new-member fitness consultations and evaluations.
Develop individual exercise programs based on clients’ abilities, health, and goals.
Be on time for scheduled appointments.
Maintain accurate, current records of client exercise programs and progress.
Track each client’s training sessions and fee payments.
Enforce fitness center and club policies.
Assist with developing, implementing, and marketing private and group personal fitness training programs.
Assist with maintaining the fitness center and its cleanliness.
Accurately record daily work time and client sessions in the appropriate tracking system.
Participate in meetings and training programs.
Attend club-sponsored developmental or educational seminars and programs.
If applicable, maintain at least one 20/20 Lifestyles client.
Maintain valid trainer and CPR/AED certifications.
Promote company safety goals and work toward a safe working environment.
Interpret and ensure compliance with company policies and procedures.
Further corporate objectives and support improvement and positive change.
Prioritize professional development.
Assist with special club projects, events, and promotions.