Personal Trainer/Wellness Coach, Lake Nona YMCA Family Center

YMCA of Central Florida•Orlando, FL

About The Position

This position supports the YMCA’s mission of strengthening communities through youth development, healthy living, and social responsibility. The Personal Trainer/Wellness Coach engages new and existing members to help them achieve health and well-being goals, creates a welcoming environment for people of all backgrounds and abilities, and provides high-quality personal exercise training, customer service, and product knowledge in a safe and clean environment. The role recruits and retains personal training clients, develops individualized fitness programs, documents progress, and coaches members through behavior change. It also builds relationships with members, promotes YMCA programs, follows confidentiality and accounting procedures, and helps maintain a safe environment by enforcing safety rules, reporting incidents, and responding to emergencies. The position requires a flexible schedule that may include weekends and holidays, as well as participation in an on-call rotation. Work may take place in a moderately to loud environment and can involve extended periods of sitting, standing, or physical activity. The role requires successful completion of a background screening. Duties may be modified or supplemented by management, and reasonable accommodations are available for qualified individuals with disabilities.

Requirements

Must be at least 18 years of age.
Certified Personal Training certification and/or an approved specialized certification is required from an accepted certifying organization, or a four-year degree in Exercise Science, Kinesiology, or Physical Therapy. Certification must be current and in good standing.
CPR, First Aid, and AED certification is preferred before hire and must be obtained within 60 days of hire.
Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
Must be willing to work an on-call schedule rotation as required.
Must complete a successful background screening, including criminal and employment verification.
Must be able to perform medium work, including potentially lifting and carrying up to 50 pounds, frequently exerting up to 20 pounds of force, and constantly exerting a negligible amount of force to move objects.
Must be able to sit or stand for extended periods and demonstrate manual dexterity when using a phone, computer keyboard, and other equipment.
Must remain alert and safety-conscious and have acceptable hearing and visual capabilities to monitor the environment and members’ well-being.
Must have auditory, verbal, and visual capabilities to communicate adequately by phone and in person.
Must be capable of working under pressure in a somewhat disruptive environment.
Must be capable of extended periods of sitting, standing, or physical activity, including continuous physical endurance for 30 to 60 minutes of aerobic activity.

Nice To Haves

High school graduate or equivalent.
Previous experience working with diverse populations.
CPR, First Aid, and AED certification before hire.

Responsibilities

Actively recruit and retain personal training clients.
Keep members’ and clients’ personal information strictly confidential.
Ensure member contractual agreements and payments are processed through member services in accordance with YMCA accounting procedures and policies.
Assist members and customers courteously on the wellness floor and in the Family Center.
Design programs tailored to individual members’ health and wellness objectives and document their progress.
Coach and motivate members in support of their desired behavior change.
Check members’ progress regularly and answer questions to help them achieve healthy-living goals.
Maintain working knowledge of fitness and healthy-living trends to provide effective information and support.
Build effective, authentic relationships with members and help them connect with one another and the YMCA.
Engage members to promote YMCA programs, including Personal Training, Group Exercise, Youth Sports, Aquatics, and Youth Development.
Use tools, technology, and information such as handouts and schedules to increase members’ knowledge of YMCA healthy-living programs.
Report accidents and incidents to a supervisor and follow current employee and member injury-reporting procedures.
Report suspicious or inappropriate behavior and policy violations.
Adhere to job-specific child-abuse risk-management responsibilities.
Keep unused rooms and closets locked and routinely monitor high-risk locations such as locker rooms and bathrooms.
Respond promptly and appropriately to emergencies and situations requiring rescue or first aid.
Enforce safety rules fairly, consistently, tactfully, and respectfully.
Maintain Personal Training or specialized certifications in accordance with Association requirements.
Perform other duties assigned by management.