Personal Trainer Supervisor

City of Virginia Beach

5d•$44,907 - $69,971

About The Position

Virginia Beach Parks & Recreation is hiring a Personal Training Supervisor (Recreation Specialist I) to oversee personal trainers and develop a comprehensive fitness and wellness program for the community. The role combines staff recruitment, training, supervision, and evaluation with program planning, performance monitoring, customer service, marketing, and revenue accountability. The supervisor will facilitate personal training, small-group training, fitness assessments, and consultations for 20 to 27 hours per week and serve patrons across diverse age groups and fitness levels. The position is housed at a primary site but may involve work at other park sites and facilities. Schedules vary weekly and seasonally based on events, facility coverage, weather, and operational needs, and may include early mornings, evenings, mid-days, weekends, holidays, split shifts, and overtime. The role is designated Alpha I, requiring the employee to work regardless of the City's operational status, including during inclement weather and certain emergencies. Department orientation is required.

Requirements

Bachelor’s degree in recreation management, therapeutic recreation, exercise science, or a related field; or a combination of education above high school and/or experience equivalent to four years in relevant fields using the required knowledge, skills, and abilities.
Current and valid driver's license is required by the posting; the minimum qualifications also state that a current and valid driver's license may be required.
For personal training positions, a current national-level personal training certification from ACSM, ACE, NASM, or comparable is required, and the certification must be recognized by the National Commission for Certifying Agencies (NCCA).
Physical ability to facilitate personal training and lead small-group training, fitness assessments, and fitness consultations for 20 to 27 hours per week.
Must be available for varied hours, including evenings, nights, weekends, holidays, and overtime when operationally required.
Must work during inclement weather and regardless of the City's operational status because the position is designated Alpha I.
May be expected to work beyond normally scheduled hours and may be relocated to another location or job assignment in response to short-term department needs or City-wide emergencies.
Must attend Parks & Recreation department orientation; orientation is held every other Friday from 8:30 a.m. to 5:00 p.m., with weekend attendance required for an available hybrid version when applicable.
May be required to wear and maintain appropriate personal protective equipment in designated areas of risk, as determined by the supervisor.

Nice To Haves

One year of direct supervision of full-time or part-time employees, including hiring and training.
Experience as a Personal Training Manager, Supervisor, or Program Director.
Six months of experience developing fitness programs and training clients and/or groups with varying fitness levels.
One year of experience meeting projected revenue goals and tracking expenditures.

Responsibilities

Recruit, hire, train, supervise, and evaluate personal trainers and programs.
Provide ongoing coaching and constructive feedback.
Assess personal training program effectiveness and analyze and report data on an ongoing basis.
Research fitness industry trends and propose program changes to meet community demographic needs.
Collaboratively develop a comprehensive fitness and wellness program, including personal training, small-group training, outdoor programming, wellness programming, and related activities.
Design, create, and maintain part-time personal training schedules.
Track part-time personal trainer hours to ensure staff do not exceed budgeted hours.
Report on performance as required.
Maintain trainer certification records and provide or recommend professional growth opportunities.
Facilitate personal training, small-group training, fitness assessments, and fitness consultations for 20 to 27 hours per week.
Train patrons and groups using varied techniques and modalities for diverse age groups and fitness levels.
Meet or exceed annual revenue and performance goals.
Enforce personal training program policies, procedures, and standards relating to safety, customer service, and staff accountability.
Address patron comments, concerns, behaviors, and conduct while providing friendly customer service and applying ongoing marketing strategies.
Maintain detailed participation, client satisfaction, retention, and other statistical records for programs and services.
Recommend purchases for the personal training program in compliance with City procurement processes and accurately track allocated expenditures.
Promote fitness and wellness programs and services to maximize patron engagement and retention.
Perform other duties requiring the skills, knowledge, and physical requirements described, as assigned according to workload and department needs.