Seasonal Personal Stylist, Warwick Mall

Macy's•Warwick, RI

19d•$17 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with relevant products and services. On the sales floor and in the fitting room, you use warmth, product knowledge, and a personal approach to build trust, meet sales goals, and inspire customer loyalty. You also help keep the shopping space clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. Throughout the day, they engage customers in friendly conversations, maintain a shoppable space, and support merchandising and merchandise-processing tasks. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and work to improve and achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort with meeting daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Responsibilities

Provide welcoming, personalized customer service and recommendations on the sales floor and in the fitting room.
Build customer relationships through friendly conversations, product knowledge, and customer engagement.
Work toward daily sales goals and use effective selling behaviors to meet sales targets.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Help keep the sales floor clean, organized, and prepared for customers.
Maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves.
Share loyalty-program benefits, make sure customers have what they need, and thank them sincerely.
Collaborate with teammates and contribute to individual and store results.
Attend work dependably and punctually.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.