Seasonal Personal Stylist Support - Aventura

Nordstrom • Aventura, FL

9d

About The Position

The Personal Stylist Support employee provides customer service at the point of sale and supports store operations. They assist customers by phone and at checkout with sales, returns, and other transactions, while keeping service quick, easy, and welcoming. They maintain the cash wrap and sales floor, stay informed about fashion trends and products, and tell customers about store events, Nordstrom gift cards, and Nordstrom Rewards. The role may also support order fulfillment and order pick-up in other areas of the store.

The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent use of hands for grasping, fine manipulation, pushing, and pulling. Employees handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head. Regular lifting is up to 10 pounds, with occasional lifting up to 25 pounds. The listed pay range is $17.70–$18.40 per hour; offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

• Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• Problem-solving ability.
• Computer proficiency and interest in learning new computer applications.
• Ability to work a flexible schedule based on business needs.
• Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift and lifting merchandise up to 25 pounds occasionally.

Responsibilities

• Assist customers over the phone and at checkout with sales, returns, and other transactions while providing customer service.
• Listen to customer needs and help keep the service experience quick, easy, and enjoyable.
• Keep the department ready for customers by straightening, lightly cleaning, and restocking the cash wrap area and sales floor.
• Stay current on key fashion trends and products to help customers make purchase decisions.
• Tell customers about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
• Support other areas of the store, including order fulfillment and order pick-up, as needed.

Benefits

• Medical, vision, and dental coverage options
• Retirement benefits, including 401(k)
• Paid time away and PTO accruals
• Life insurance and disability insurance options
• Merchandise discount
• Employee Assistance Program (EAP) resources
• Holidays
• Potential performance-based incentives or bonuses

What This Job Offers

• Education Level: No Education Listed