Seasonal Personal Stylist Support - Aventura

Nordstrom • Aventura, FL

10d • $18 - $18 • Onsite

About The Position

The Personal Stylist Support employee provides fashion-focused customer service at checkout and over the phone, assisting with sales, returns, and other transactions. The role helps keep service quick, easy, and enjoyable by listening to customers, sharing fashion knowledge, and helping with purchase decisions. It also supports a clean, organized, and well-stocked cash wrap and sales floor, builds customer relationships by sharing information about events and Nordstrom programs, and may assist with order fulfillment and pickup.

Requirements

• Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• Problem-solving ability.
• Computer proficiency and interest in learning new computer applications.
• Ability to work a flexible schedule based on business needs.
• Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
• Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Assist customers over the phone and at checkout with sales, returns, and other transactions while providing excellent customer service.
• Listen to customer needs and share fashion knowledge to make service quick, easy, and enjoyable.
• Keep the department ready for customers by straightening, lightly cleaning, and restocking the cash wrap area and sales floor.
• Stay informed about key fashion trends and products to assist customers with purchase decisions.
• Build customer relationships by sharing information about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
• Support other areas of the store, including order fulfillment and order pickup.

Benefits

• Medical, vision, and dental coverage
• Retirement benefits
• Paid time away, PTO accruals, and holidays
• Life insurance and disability insurance
• Merchandise discount
• Employee Assistance Program (EAP) resources
• Potential eligibility for performance-based incentives or bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed