(PRI) Personal Shopper Sam's Club Bayamon - Part Time

Walmart•Bayamón, PR

1d•$16 - $24•Onsite

About The Position

This role is responsible for completing work assignments and priorities by using policies, data, and resources. It involves collaborating with managers, coworkers, customers, and other business partners to identify priorities, deadlines, and expectations. The associate will carry out tasks, communicate progress and information, and identify and recommend ways to address improvement opportunities, adapting to and learning from change, difficulties, and feedback. The role also involves developing and supporting Membership by providing information on benefits, promoting products and services, processing upgrades and credit accounts, participating in sales and marketing events, and working towards Membership goals. Maintaining the safety of the facility by following all safety standards, procedures, and guidelines is crucial. Providing excellent Member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services is a key responsibility. The associate will operate equipment such as cash registers to process Member purchases and help generate new business by promoting department services, responding to inquiries, helping customers register for services, and soliciting feedback on their online shopping experience. Additionally, the role involves fulfilling Member digital orders by accurately picking, scanning, and staging items, ensuring order accuracy, securing items, and following up on out-of-stock merchandise. Fulfilling customer orders includes locating, preparing, and packaging merchandise, ensuring accuracy, making appropriate substitutions, consulting with members, and following up on out-of-stock items. The role also emphasizes respecting individuals by embracing differences, creating an inclusive workplace, and helping associates thrive. It involves working as a team, building trusting relationships, and communicating effectively. Strengthening the team through helping, developing, and mentoring others, and recognizing contributions is important. Acting with integrity means maintaining high standards of ethics and compliance, modeling company values, and holding oneself and others accountable. Serving customers and members involves delivering results with a customer-first approach, making decisions based on reliable information, balancing priorities, and understanding the impact of one's work on the team's ability to deliver on the company's purpose. Striving for excellence includes displaying curiosity, a desire to learn, taking calculated risks, and demonstrating resilience. It also involves driving continuous improvement, being open to new technologies and skills, and supporting others through change.

Requirements

Complies with company policies, procedures, and standards of ethics and integrity.
Uses the Open Door Policy.
Applies policies, data, and resources in executing business processes and practices.
Follows all safety standards, procedures, and guidelines.
Conducts safety sweeps.
Follows proper forklift spotting procedures.
Follows proper procedures for handling and disposing of hazardous materials.
Follows Company steel standard guidelines.
Correctly/reports unsafe situations to Management.
Operates equipment such as cash registers and related tools to process Member purchases.
Uses appropriate procedures for different payment types and items sold.
Responds to customer inquiries and requests.
Helps customers register for department services.
Picks items accurately from shelves.
Scans items.
Stages orders correctly.
Ensures the accuracy of orders before dispensing.
Secures items until Members arrive.
Follows up on out-of-stock merchandise to meet Member needs.
Locates, prepares, and packages merchandise.
Ensures the accuracy of orders prior to pick up/dispensing.
Makes appropriate product substitutions.
Consults with member as needed to ensure satisfaction.
Follows up on out-of-stock merchandise that affects the member's online/digital experience.
Works as a team.
Builds strong and trusting relationships.
Communicates with impact, energy, and positivity to motivate and influence.
Recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Models the Walmart values.
Holds oneself and others accountable.
Supports Walmart's goal of becoming a regenerative company.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Makes decisions based on reliable information.
Balances short- and long-term priorities.
Considers how own work impacts the teams ability to deliver on our purpose.
Displays curiosity and a desire to learn.
Takes calculated risks and demonstrates courage and resilience.
Drives continuous improvements.
Is open to and uses new technologies and skills.
Supports others through change.
Maintains a drug-free workplace.
Adheres to a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

Nice To Haves

Experience with forklift operation.
Experience with handling hazardous materials.
Experience with steel standard guidelines.
Experience with online/digital shopping platforms.

Responsibilities

Completes work assignments and priorities by using policies, data, and resources.
Collaborates with managers, coworkers, customers, and other business partners.
Identifies priorities, deadlines, and expectations.
Carries out tasks, communicates progress and information.
Identifies and recommends ways to address improvement opportunities.
Adapts to and learns from change, difficulties, and feedback.
Develops and supports Membership by providing information on benefits, promoting products and services, processing upgrades and credit accounts, participating in sales and marketing events, and working towards Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines.
Provides Member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
Operates equipment such as cash registers to process Member purchases.
Helps generate new business and associated revenue by actively promoting department services and offerings.
Responds to customer inquiries and requests.
Helps customers register for department services.
Solicits feedback from members about their online/digital shopping experience.
Fulfills Member digital orders by reviewing orders, picking items accurately, scanning items, staging orders correctly, ensuring accuracy, securing items, and following up on out-of-stock merchandise.
Fulfills customer orders by reviewing orders, locating, preparing, and packaging merchandise, ensuring accuracy, making appropriate product substitutions, consulting with member as needed, and following up on out-of-stock merchandise.
Embraces differences in people, cultures, ideas, and experiences.
Creates a workplace where associates feel seen, supported, and connected.
Helps attract the best talent.
Works as a team, builds strong and trusting relationships.
Communicates with impact, energy, and positivity to motivate and influence.
Strengthens the team by helping, developing, and mentoring others.
Recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Models the Walmart values.
Holds oneself and others accountable.
Supports Walmart's goal of becoming a regenerative company.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Makes decisions based on reliable information.
Balances short- and long-term priorities.
Considers how own work impacts the teams ability to deliver on our purpose.
Displays curiosity and a desire to learn.
Takes calculated risks and demonstrates courage and resilience.
Drives continuous improvements.
Is open to and uses new technologies and skills.
Supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
Vacation
Sick leave
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Sam's Club Membership
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Fertility benefits
Live Better U (company-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)