(PRI) Member Specialist Sam's Club

Walmart • Carolina, PR

8d • $16 - $24 • Onsite

About The Position

This role is responsible for maintaining the safety of the facility by following all safety standards, procedures, and guidelines. It involves providing excellent member service by assisting with purchases, locating merchandise, and resolving issues. The position also requires operating cash registers, processing payments, returns, and exchanges, while adhering to company policies for sales, including liquor sales. A key aspect of the role is communicating membership types, programs, and benefits to current and prospective members to encourage renewals and promote the value of Sam's Club products and services.

Requirements

• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
• Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Nice To Haves

• Embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.
• Helps to attract the best talent.
• Works as a team, builds strong and trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others.
• Recognizes others' contributions and accomplishments.

Responsibilities

• Maintains safety of facility by following all safety standards, procedures, and guidelines.
• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.
• Operates hardware such as cash registers or related equipment, processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.
• Maintains cash registers and lanes and reduces shrink by stocking register supplies and box bins, following Company policies and procedures for identifying concealed merchandise and making an effort to meet frontend performance goals.
• Follows Company and legal policies and procedures for Liquor sales by securing merchandise, maintaining signage, verifying Member identification, and completing and maintaining paperwork, forms, and required documentation where applicable.
• Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, and promote the value of Sam’s Club products and services.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include vacation and sick leave according to applicable law, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, Sam's Club Membership, Military Leave Pay, adoption and surrogacy expense reimbursement, fertility benefits, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed