(PRI) Personal Shopper Sam's Club (Tiempo parcial / Horarios Rotativos)

Walmart•San Juan, PR

3d•$16 - $24•Onsite

About The Position

This position is responsible for completing work assignments and priorities by using policies, data, and resources. It involves collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, and carrying out tasks. The role also involves developing and supporting Membership by providing information on benefits, promoting products and services, processing upgrades and credit accounts, and participating in sales and marketing events. Maintaining the safety of the facility by following all safety standards and procedures is crucial. Providing excellent Member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services is a key aspect. The role also involves operating equipment like cash registers, generating new business by promoting department services, fulfilling Member digital orders by picking, scanning, staging, and ensuring accuracy, and fulfilling customer orders by locating, preparing, and packaging merchandise. The position emphasizes respecting individuals by embracing differences, creating an inclusive workplace, and building strong relationships. It also requires acting with integrity by maintaining high standards of ethics and compliance, and serving customers by putting them first and making decisions based on reliable information. Finally, striving for excellence involves displaying curiosity, a desire to learn, taking calculated risks, and driving continuous improvement.

Requirements

Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Nice To Haves

Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Responsibilities

Complies with company policies, procedures, and standards of ethics and integrity.
Completes work assignments and priorities by using policies, data, and resources.
Collaborates with managers, coworkers, customers, and other business partners.
Identifies priorities, deadlines, and expectations.
Carries out tasks, communicates progress and information, and determines and recommends ways to address improvement opportunities.
Adapts to and learns from change, difficulties, and feedback.
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines.
Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.
Operates equipment such as cash registers and related tools to process Member purchases.
Helps generate new business and associated revenue by actively promoting department services and offerings to members, responding to customer inquiries and requests, helping customers register for department services, and soliciting feedback from members about their online/digital shopping experience.
Fulfills Member digital orders by reviewing these orders, picking items accurately from shelves, scanning items, staging orders correctly, ensuring the accuracy of orders before dispensing, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
Fulfills customer orders by reviewing orders, locating, preparing, and packaging merchandise, ensuring the accuracy of orders prior to pick up/dispensing, making appropriate product substitutions, and consulting with member as needed to ensure satisfaction and following up on out-of-stock merchandise that affects the member's online/digital experience.
Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Strengthens the team by helping, developing, and mentoring others, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
Vacation
Sick leave according to applicable law
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Sam's Club Membership
Military Leave Pay
Adoption and surrogacy expense reimbursement
Fertility benefits
Live Better U (company paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)