Personal Shopper Assistant, Full Time - 59th Street

Macy's•New York, NY

9d•Onsite

About The Position

The Personal Shopper Assistant supports the sales, clienteling, and operational functions that are vital to a Personal Shopper. The role calls for gracious service, an interest in fashion, styling talent, and product knowledge, while helping establish and cultivate long-term client relationships in store and online. The assistant also supports operational excellence through the fulfillment system, merchandise-to-sell standards, and upkeep of the sales floor and fitting rooms. The omni experience should be easy, seamless, and fun.

Requirements

High school diploma or equivalent required.
Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
Resourceful and able to adapt quickly to changing priorities.
Resourceful self-starter who works well independently and as part of a team.
Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.
Interest in fashion, styling talent, and product knowledge proficiency.
Ability to stand and walk for prolonged periods; reach, crouch, kneel, and stoop; and use color vision.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Frequently lift or move up to 25 lbs.

Responsibilities

Assist the Personal Shopper during selling appointments.
Pull merchandise for appointments.
Embrace and become proficient with technology.
Participate in the merchandising and operational requirements of the role.
Support client relationships in store and online.
Help maintain floor and fitting room upkeep and follow merchandise-to-sell standards.