Personal Operations Assistant

Steel CityPittsburgh, PA
Remote

About The Position

Steel City is looking for a part-time Personal Operations Assistant who is extremely resourceful, organized, and loves figuring things out and getting things done. This role is not a traditional Executive Assistant position. Instead of managing calendars or inboxes, you will be responsible for tackling problems, projects, and loose ends, seeing them through to completion. Responsibilities may include vetting contractors, researching vendors, obtaining quotes, handling returns, resolving service issues, scheduling repairs, researching purchases, and following up on unfinished tasks. The primary goal is to alleviate the owner's workload and ensure tasks are fully completed.

Requirements

  • Extremely resourceful
  • A natural problem solver
  • Comfortable working independently
  • Organized without needing a complicated system
  • Persistent with follow-up
  • Comfortable calling people, not just emailing
  • Good at researching and quickly separating good options from bad ones
  • Able to make judgment calls without asking permission at every step
  • Comfortable working with limited direction
  • Tech-savvy and comfortable using AI tools
  • Genuinely enjoys checking things off a list
  • Experience as a personal assistant, operations coordinator, project coordinator, office manager, household manager, or similar role is helpful

Responsibilities

  • Research and vet vendors, contractors, products, services, and solutions
  • Contact vendors, request quotes, compare options, and make recommendations
  • Follow up persistently until projects are completed
  • Schedule and coordinate appointments, repairs, deliveries, and services
  • Handle returns, warranties, order issues, and customer-service problems
  • Research solutions to personal and business problems
  • Coordinate occasional household and property projects
  • Assist with travel, reservations, purchases, and other personal logistics
  • Help with miscellaneous business projects and vendor coordination
  • Maintain a simple running list of open projects and make sure nothing falls through the cracks
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