Personal Lines Underwriter/Broker

Gallagher • Alpharetta, GA

12h • Hybrid

About The Position

In this role, you'll help service and manage personal lines accounts while balancing underwriting judgement with day-to-day client support. You'll review insurance applications for property and casualty cover, assess the risk using details such as property value, location, usage, and safety features, and decide whether to accept, amend, or decline the risk within set underwriting guidelines. You'll also work closely with colleagues in the field to gather the information you need to support clear, well-reasoned underwriting decisions. This is a role where service, accuracy, and sound judgement come together, with both production and service goals to work towards. You'll manage assigned accounts from both a service and underwriting point of view, making sure each one is handled with care and in line with agreed guidelines. Day to day, you'll review applications, weigh up risk information, and help shape policy decisions that are fair, consistent, and well supported. You'll also stay close to the field teams, asking the right questions and building the information needed to defend underwriting decisions. Alongside that, you'll keep an eye on your production and service goals, helping to make sure accounts are moved forward efficiently while giving clients and colleagues the support they need.

Requirements

• Bachelor's degree and 3 years related experience required.
• Working knowledge of Microsoft Windows applications and Microsoft Office.
• Ability to review personal lines insurance applications and make underwriting decisions using set guidelines.
• Comfortable assessing risk using information such as property value, location, usage, safety features, and other relevant details.
• Ability to decide when to accept, amend, or decline a risk and explain the reason clearly.
• Confident gathering information from field contacts and using it to support underwriting decisions.
• Ability to manage assigned accounts while keeping service and production goals in view.
• Ability to communicate clearly with colleagues and partners, using plain language to explain decisions and ask for the information needed.
• Ability to work in a way that is organised, accurate, and focused on follow-through.
• Comfortable balancing day-to-day servicing with underwriting work.
• Assignments are broad in nature and usually require originality and ingenuity.

Responsibilities

• Manage assigned accounts from both a service and underwriting point of view.
• Review insurance applications for property and casualty cover.
• Assess the risk using details such as property value, location, usage, and safety features.
• Decide whether to accept, amend, or decline the risk within set underwriting guidelines.
• Work closely with colleagues in the field to gather information.
• Gather information from field contacts and use it to support underwriting decisions.
• Keep an eye on production and service goals.
• Communicate clearly with colleagues and partners, using plain language to explain decisions and ask for the information needed.
• Work in an organised, accurate, and focused manner with follow-through.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level