Personal Lines Risk Solutions Consultant (CT/MA)

The Hanover Insurance Group•Worcester, MA
•$80,000 - $100,000•Remote

About The Position

The Hanover's Risk Solutions team is seeking a Personal Lines Risk Solutions Consultant to cover the Connecticut and Massachusetts territory. This position is eligible for a fully remote arrangement with local travel. This is a full-time, exempt role. The role provides risk solutions support to Hanover’s Personal Lines division for Prestige clients.

Requirements

  • At least 4 years Risk Solutions/Loss Control field experience with a personal lines national/regional insurance carrier.
  • Motivated self-starter with demonstrated initiative; ability to work independently.
  • Building construction, homeowner, and marine insurance coverages, underwriting and claims.
  • Superior analytical & problem-solving skills.
  • Aptitude for numerical and/or financial evaluation of business performance.
  • Ability to work in a dynamic environment on multiple projects, tasks, or assignments.
  • Results orientation.
  • Superior communication skills, both oral & written.
  • Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.

Responsibilities

  • Perform on-site policy holder home inspections to evaluate risk and recommend services and solutions to mitigate risk.
  • Consult with policy holders on risk management services such as proactive home maintenance, disaster preparedness, security, and loss mitigation aids.
  • Identify cross sell opportunities for additional coverages such as Marine and Auto.
  • Participate in innovation pilots with the Personal Lines Product team.
  • Support risk management content generation by Personal Lines Marketing team.
  • Strong interpersonal skills and ability to interact with policyholders and agents.
  • Collaboration with Underwriting, Risk Solutions home office technical and field teams, PL Product, PL Claim and PL Marketing.
  • Participate in association and industry relations activities including attending meetings and conferences representing company.

Benefits

  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
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