Personal Lines Product Manager

Penn National Insurance • Harrisburg, PA

2d • $75,000 - $104,000 • Hybrid

About The Position

We are seeking a Personal Lines Product Manager responsible for evaluating, analyzing, developing products and establishing prices, implementation and maintenance of Personal Lines programs to achieve production and profitability. This is a hybrid role reporting to the Harrisburg, PA office.

Requirements

• Bachelor’s degree in Mathematics, Statistics, Economics, or Finance preferred
• Multiple CPCU exams or equivalent industry experience preferred
• 2 years of personal lines pricing or underwriting preferred
• Strong working knowledge of Excel, Access, Comparative Rater software, Data Visualization Tools
• General data mining and analysis
• Knowledge of the property and casualty industry to include, insurance coverages, competition and legislative environment to provide growth and profitability opportunities for the company
• Knowledge of ratemaking procedures and pricing structure
• Strong listening and communication skills to influence negotiate with individuals internal and external to the company
• This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
• Must be able to perform computer-based tasks and access digital information necessary for job duties, including through the use of assistive technologies.
• Must be able to complete computer-based tasks and utilize office equipment as needed to perform essential job functions.
• Must be able to access and enter information accurately using automated systems.
• Must be able to communicate effectively with internal and external clients using telephone, electronic, or other communication systems.
• Must be able to present information to individuals and groups.
• Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
• Must be able to maintain acceptable attendance and adhere to scheduled work hours.
• Must have a valid driver’s license and be able to operate a motor vehicle.
• Must be able to travel, with overnight stays required.

Responsibilities

• Provides technical support, develops best practices related to emerging issues, educational materials, training for products and programs, auditing field underwriting performance, participates in the strategic direction of the division including the development of new products and services.
• Utilizes predictive modeling analyses to improve product pricing and reduce rate subsidization to support production and profitability goals.
• Serves as liaison to regulatory bodies for changes to state regulations by rate bureaus/regulatory bodies and vendors for implementation/revision of new products and services.
• Provides technical support for products, programs and pricing develops trends and project problems.
• Monitors performance of assigned states, loss ratios, demographics, market and industry trends, legislative and regulatory activities etc. to anticipate problems and proactively design corrective actions to address profitability issues and develop innovative resolutions to enhance products, profitability and goals.
• Continuously refines product strategy through the timely creation of new and improved coverage offerings, underwriting guidelines, and pricing that ensure Personal Lines Product Portfolios remain competitive in marketplace for their assigned states to support production and profitability goals.
• Continue to ensure that Personal Lines Product Portfolios (coverage, underwriting, and pricing) remain in compliance with new laws, bulletins, and bureau mandates for their assigned states.
• Coordinates the rate review process for assigned states to ensure timely implementation of rate changes that reflect personal lines strategic direction to support production and profitability goals.
• Prepare communication to agencies and internal staff regarding product changes.
• Keeps abreast of market and industry developments through industry publications, agency interviews, discussions with field personnel, reviews of field results and network contacts including participation in trade organization meetings and seminars.
• Applies data to solve common business problems.
• Compiles, manipulates and analyses data of varying complexity.
• Knowledgeable and proficient about what tools are available for data analysis and when they are appropriate to use.
• Performs thorough competitive analyses to identify and implement new pricing opportunities that support production and profitability goals.
• Performs other duties as may be assigned by the Vice President, Personal Lines.
• Direct communications and negotiations with agencies, rate bureaus, and with vendors as directed by VP, Personal Lines
• Develop and maintain a strong communication with Underwriting and Territory Managers.

Benefits

• Generous 401(k) match
• graded profit sharing
• incentive compensation
• Continuing Education Support
• 100% tuition reimbursement for academic studies
• Professional Development Opportunities
• Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level