Account Manager, Personal Lines
About The Position
The Partners Group is seeking an Account Manager to join its Personal Lines team. The Account Manager serves as a trusted resource for clients navigating personal insurance needs, provides guidance on coverage options, and delivers responsive service. The role manages policy changes, renewals, and day-to-day account servicing to support client retention, satisfaction, and long-term growth. It is suited to someone who enjoys building relationships, solving problems, taking ownership, and working collaboratively while continuing to learn. The position is based preferably in Renton, Washington, or Portland, Oregon, with in-office work and hybrid remote opportunities. Fully remote arrangements may be considered for highly qualified candidates residing in the Pacific, Arizona, or Mountain time zones. The schedule is 40 hours per week, Monday through Friday. Compensation is $60,000–$75,000 annually, exempt, depending on experience. Travel is minimal, if any. Physical requirements include sitting for long periods, communicating verbally and in writing, and extended screen time.
Requirements
- Active Property & Casualty insurance license.
- At least 5 years of Account Manager experience in insurance.
- Strong knowledge of Personal Lines coverages and policies.
- Ability to build trusted client and carrier relationships.
- Excellent organization and attention to detail.
- Proven ability to manage competing priorities.
Nice To Haves
- Independent agency experience.
- Experience serving high-net-worth clients’ insurance needs.
- Experience with AMS360 or similar agency management systems.
- A consultative approach to coverage reviews and client service.
- Industry designation(s) or ongoing professional development.
Responsibilities
- Manage a book of Personal Lines client accounts.
- Review coverage and identify potential gaps and exposures.
- Process renewals, endorsements, and policy changes.
- Partner with carrier representatives to support client needs.
- Respond promptly to client questions and service requests.
- Maintain accurate account records and documentation.
- Build client relationships and provide guidance on coverage options.
- Manage day-to-day account servicing to support client retention, satisfaction, and long-term growth.
Benefits
- Generous paid time off.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life and disability insurance.
- Retirement plan.
- Employee ownership opportunities.
- Profit-sharing.
- Continuing education and encouragement toward professional designations.
- Hybrid work schedule supporting flexibility.
- Eight hours of paid volunteer time per quarter.
- Charitable contributions matched by TPG.
- All-company holiday volunteer day.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
