Personal Lines - Marketing Representative
About The Position
The Personal Lines Marketing Representative drives profitable premium growth by selecting, engaging, and managing independent agents so they can successfully sell and support the company’s products and services. The role is based in the assigned Indianapolis territory, and the candidate is required to reside within that territory. It includes overnight travel on a monthly basis. The representative develops agency relationships and regional marketing plans, assesses agency performance and business opportunities, and works with underwriting and other company associates to address agency needs and improve personal lines business results. The position also supports agent and customer support representative training and onboarding, including instruction on the personal lines processing and policy issuance system. The company describes a lifelong learning approach and provides tools and training to help associates develop as insurance professionals. The listed annual pay range is $75,000–$150,000. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Requirements
- Ability to build and maintain positive relationships with agency personnel, field associates, and customers.
- Strong customer service and communication skills.
- Sound judgment and decision-making skills, including the ability to analyze information and determine appropriate next steps.
- Ability to prioritize and manage multiple tasks in a fast-paced, high-volume environment.
- Strong attention to detail and commitment to accuracy.
- Critical-thinking and problem-solving skills.
- Ability to work independently while contributing to a collaborative team environment.
- Flexibility and adaptability to changing priorities, processes, and business needs.
- Ability to interpret written, verbal, and process-based instructions using sound judgment.
- Strong sense of urgency and commitment to meeting productivity and performance goals.
- Proficiency in navigating web-based applications and conducting online research.
- Bachelor’s degree or equivalent experience.
- Must reside within the assigned Indianapolis territory.
Nice To Haves
- Three or more years of personal lines insurance experience (preferred).
Responsibilities
- Direct regional marketing plans, strategies, and tactics to achieve agency goals, including profitability, agent motivation, and expense management.
- Develop agency relationships that foster long-term partnerships and maintain and drive profitability.
- Review the territory to drive new, profitable business growth and identify under-performing agencies.
- Understand and leverage agency business opportunities, needs, and performance objectives.
- Assist with training and onboarding new agents and customer support representatives, including instruction on the personal lines processing and policy issuance system.
- Work with underwriting to address agency issues, including profitability, retention, and agency personnel matters.
- Develop working relationships with other company associates to enhance personal lines business servicing.
- Manage all aspects of agency management, including training, agency reviews, and new business assessment plans.
- Travel overnight on a monthly basis.
Benefits
- Eligible associates may receive an annual cash bonus based on company and individual performance.
- Eligible associates may receive stock incentives based on company and individual performance.
- The company provides tools and training to support associates’ development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
