Personal Lines Insurance Customer Service Representative

Serpe Insurance AgencyChicago, IL
Onsite

About The Position

We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, renters and other personal lines insurance policies. This role focuses on providing excellent customer service, processing policy changes, assisting with renewals and claims inquiries.

Requirements

  • Illinois Property & Causality License REQUIRED
  • Previous insurance experience
  • Strong communication, organization and multitasking skills required

Nice To Haves

  • Knowledge of AMS Client Management System preferred

Responsibilities

  • Assist clients with policy questions, endorsements, renewals and billing
  • Process policy changes, issue certificates and documents
  • Communicate with insurance carriers and representatives
  • Maintain accurate client records and deliver prompt, professional service

Benefits

  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
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