Personal Lines CSR
The Jonus Group•Dublin, OH
•Onsite
About The Position
Seeking a dedicated and professional Personal Lines Customer Service Representative (CSR) to join a team. As a boutique agency, we pride ourselves on delivering exceptional service and building strong relationships with clients. The ideal candidate will be a team player with an entrepreneurial spirit, a proactive approach, and a passion for providing outstanding customer service. This role offers the opportunity to work in a collaborative environment where personal and professional growth is encouraged.
Requirements
- Active Property & Casualty (P&C) license is required.
- 3-5 years of experience in personal lines insurance.
- Strong interpersonal and communication skills; must be a people person.
- Energetic, tech-savvy, and entrepreneurial mindset.
- Ability to work onsite with potential for increased flexibility after one year.
- Willingness to travel locally as needed.
Nice To Haves
- Proficiency with EPIC software is preferred.
Responsibilities
- Collaborate with a team to handle incoming client inquiries and provide exceptional customer service.
- Manage renewals and focus on retaining existing business.
- Develop and execute marketing plans for personal lines accounts.
- Quote new and renewal business (approximately 35% of daily responsibilities).
- Work with carriers such as Erie, Travelers, Ohio Mutual, and Cincinnati.
- Participate in local client meetings and build strong client relationships.
- Support team members and contribute to a positive and energetic work environment.
Benefits
- Competitive benefits package
- 401(k)
- paid time off
- professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
