Personal Lines Account Manager

The Jonus Group•Overland Park, KS
•Hybrid

About The Position

Seeking a dedicated and experienced Personal Lines Account Manager (PLAM) to join a team. This role is essential to managing and supporting a book of business that includes both personal and select commercial lines accounts. The ideal candidate will bring a strong background in insurance, exceptional organizational skills, and a proactive approach to client service. This position offers a hybrid work environment after a probationary period, with opportunities to contribute to a dynamic and growing team.

Requirements

  • Property & Casualty (P&C) license required.
  • Minimum of 2 years of insurance experience, preferably with a background in independent agencies or captive environments.
  • Proficiency in AMS software or similar account management systems.
  • Strong organizational and time-management abilities.
  • Excellent communication and interpersonal skills.
  • Proactive problem-solving mindset.
  • Attention to detail and accuracy in managing accounts.
  • Ability to work collaboratively in a team-oriented environment.

Nice To Haves

  • Familiarity with Travelers and Liberty Mutual products is a plus.

Responsibilities

  • Manage and service a book of business comprising 80% personal lines and 20% select commercial lines accounts.
  • Handle back-end account management tasks, including quoting, renewals, and cross-selling/up-selling opportunities.
  • Provide exceptional client service by addressing inbound inquiries and proactively managing client needs.
  • Collaborate with team members to ensure seamless account transitions and workload balance.
  • Utilize AMS software to maintain accurate records and streamline account management processes.

Benefits

  • Comprehensive package details available upon request.
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