Personal Lines Account Manager

NP Dodge Company•Omaha, NE

12h•Hybrid

About The Position

The Personal Lines Account Manager will provide quality service (sales when applicable) to all personal lines Dodge Partners clients. The Account Manager will perform the essential duties of this position, which include assisting the producer(s) in managing a book of business, including new and renewal marketing and placement. The Account Manager will provide direction to the PL-Assistant assigned to the team, to service or market, each account collaboratively, efficiently and timely. The Account Manager will maintain the highest degree of rapport between producer(s), client, carriers and agency personnel.

Requirements

High School diploma or equivalent required
A minimum of two (2) year of experience in insurance
extensive knowledge of personal lines coverage and carriers required.
Strong proficiency in Microsoft Office products.
Experience using Agency Management System Software.
Highly organized with strong time management skills.
Deadline-driven.
Excellent written and verbal communication skills.
Ability to work in a group or independently.
Excellent prioritization skills, sense of urgency, and ability to work efficiently under time constraints.
Strong problem solving and negotiation skills.

Nice To Haves

Bachelor’s degree preferred.
Nebraska Property & Casualty Insurance License preferred.
Additional designations a plus.

Responsibilities

Demonstrates company core values
Process change requests accurately and promptly.
Follow-up on all requests submitted to carriers for completion and accuracy.
Keep producers informed of important account activities.
Monitor work and inform management when help is needed.
Quote new personal lines business for producers using agency resources, technology and carriers
Remarket existing business based on service team requests or to meet client expectations.
Maintain good working relationship and process with service team to obtain quality quotes/remarkets.
Write all types of personal lines business and stay up to date with carriers and industry.
Process all work timely and according to expectations; maintaining good follow-up with carriers & underwriters.
Provide comprehensive attention to detail and thorough documentation to support E&O standards.
Maintain proper documentation/task management in Worksmart customer/prospect file.
Negotiate with carrier underwriters and company personnel in a timely and professional manner.
Reasonable and reliable attendance and timeliness when reporting to work and completing work.
Interacts well with others
Other job duties as assigned.