Personal Lines Account Executive

Bridge Specialty Group•Doral, FL

About The Position

Brown & Brown is seeking a Personal Lines Account Executive to join its team in Miami, Florida. The role focuses on retaining and growing business by managing client and prospective-client relationships, collaborating with teammates to provide exceptional customer service, achieve client satisfaction, and develop new business opportunities. The Account Executive manages an assigned book of business, advises clients on coverage options and gaps, handles policy and service matters, and coordinates renewals. The position also supports sales and new-client implementation, maintains compliance documentation, creates client education materials, grows business through networking and cross-selling, and contributes to teammate training and departmental collaboration. The role includes client visits and calls, travel for industry and carrier events, and regular use of a computer and office equipment.

Requirements

Valid Insurance Producer license in good standing, with authorities in states needed to service the assigned book of business.
Proficient knowledge of insurance coverages, contracts, and state regulations where business is conducted.
Proficiency in Microsoft Windows applications, including Word, Excel, PowerPoint, and Publisher.
Ability to create, edit, and merge letters, spreadsheets, labels, and similar materials.
Proficient use of office equipment, including copy machines, printers, fax machines, and binding machines.
10 or more years of experience in the insurance industry or a related field.
Ability to independently visit clients and prospects and make related calls, approximately 40%–50% of the time.
Ability to travel for industry and carrier events, approximately 10%–15% of the time.
Ability to perform sedentary work, exerting up to 10 pounds of force occasionally and negligible force frequently; may need to exert up to 20 pounds periodically.
Vision sufficient for computer-monitor use.
Manual dexterity and arm and upper-body range of motion sufficient for constant keyboard, mouse, and telephone use for 7–8 hours per day.
Speech and hearing sufficient for phone and in-person communication.
Ability to perform repetitive small-motor activities, grasp, communicate detailed information quickly and accurately, stoop, reach, stand, frequently lift light objects under 10 pounds, and occasionally climb.

Nice To Haves

Professional designation specific to the area of specialty, such as ARM, CIC, or RPLU.

Responsibilities

Establish, cultivate, and manage relationships with clients, prospective decision-makers, carrier partners, and internal resources.
Identify coverage gaps, advise clients and prospects on options, and work through complex coverage needs.
Handle service matters for the assigned book of business, including policies and endorsements, invoicing, certificates of insurance, claims reporting and follow-up, premium breakdowns, auto ID cards, policy changes, policy-form reviews, coverage comparisons, loss analysis, and coverage questions.
Manage renewals for assigned and prospective clients, including renewal pricing and preparation and delivery of proposals and binders.
Support the sales team with new-business meetings and implementation of new clients.
Ensure compliance and client-disclosure requirements are met, and that policies, endorsements, and certificates align with client expectations and legal requirements.
Document renewal, sales, and insurance-operations compliance materials in the sales management database.
Create and present educational materials about value-added services to clients and prospects.
Grow the book of business through networking, referrals, and cross-selling.
Support training initiatives for new service and sales teammates.
Follow agency guidelines, policies, and procedures; promote teamwork, knowledge sharing, and a positive attitude.
Promote achievement of or performance beyond internal and external standards.
Participate in training to stay current on industry information, product development, legislation, coverages, technology, and licensing-related continuing education.
Attend internal and external meetings as needed and perform other duties as assigned.