Personal Insurance Account Manager, Retail

HUB InternationalWindsor, ON
CA$41,000 - CA$50,000Remote

About The Position

HUB International is seeking a Personal Insurance Account Manager to join their high-performing team. The role involves taking ownership of an established book of business, supported by a leadership team and a collaborative culture. This is an opportunity to grow a career with an industry leader while serving clients. The Account Manager will manage a personal lines portfolio, offering expert advice and solutions tailored to client needs. Responsibilities include full-service insurance support such as quoting, servicing, and selling home, auto, and specialty products. The role emphasizes building client loyalty through trust and value, analyzing risk and pricing strategies for optimal coverage, and collaborating within a team-oriented environment that prioritizes mentorship and learning. The position also encourages contributing ideas to enhance service delivery and team evolution.

Requirements

  • A client-first mindset and natural ability to build rapport and foster loyalty
  • Proven sales or service experience, ideally in personal insurance
  • Strong verbal and written communication skills, with a professional and approachable tone
  • Solid organizational and time management skills—you know how to prioritize and deliver
  • Tech-savvy and quick to learn new systems and platforms
  • RIBO Licensed (or ready to obtain it quickly)
  • 1-2 years of relevant experience

Nice To Haves

  • Designations like CAIB or CIP are assets and show your dedication to the craft

Responsibilities

  • Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
  • Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
  • Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
  • Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
  • Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
  • Bring forward ideas to enhance service delivery and contribute to a strong, evolving team

Benefits

  • Flexible working arrangements
  • Generous time-off policies
  • HUB-sponsored training programs
  • Tuition reimbursement
  • Reimbursements for professional licensing and membership fees
  • Special discounts on events, travel, accommodations, and personal home & auto insurance
  • Extended health benefits
  • Disability insurance
  • RRSP matching
  • Paid-time-off benefits
  • Eligible bonuses
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