Personal Injury - Team Training

corviaconsulting•Draper, UT

11d•Remote

About The Position

We are seeking an experienced and motivated Personal Injury Team Trainer to join our growing team. This role is ideal for someone who understands the fast-paced world of personal injury law firms and has a passion for developing high-performing case management teams. The Team Trainer will be responsible for onboarding new hires, improving staff performance, maintaining training systems, and ensuring consistency in client care and case handling across the firm.

Requirements

3+ years of experience in personal injury law (case management or similar role)
Deep understanding of PI case flow: intake through settlement
Strong communication and leadership skills
Highly organized with the ability to manage multiple training priorities
Comfortable with technology and case management platforms
Passion for building confident, capable teams

Nice To Haves

Prior experience training or mentoring legal staff strongly preferred

Responsibilities

Train and onboard new staff members (case managers, legal assistants, medical records staff, etc.)
Develop and update training materials, SOPs, and workflow guides
Conduct regular coaching sessions and performance check-ins
Ensure team compliance with firm processes, deadlines, and client communication standards
Support staff with Case Management Software training (Casepeer experience preferred)
Collaborate with leadership to identify gaps and improve operational efficiency
Lead refresher trainings and continuing education for existing team members
Monitor quality control in file handling, documentation, and injury treatment tracking