Personal Injury Senior Case Manager – Settlements & Negotiations

The Ward Law Group, PL•New York, NY

3d•Onsite

About The Position

The Ward Law Group is seeking an experienced Senior Case Manager – Settlements & Negotiations to support the settlement process and negotiate personal injury claims under attorney supervision. This is a full-time, onsite position located at 535 5th Avenue, Suite 2600, New York, NY 10017. Employees are expected to work in the office five (5) days per week. Remote or hybrid work arrangements are not available for this role. At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm.

Requirements

Fluent in English and Spanish.
Minimum 2 years of recent Plaintiff Personal Injury case management, negotiations, or settlements experience, including experience handling New York bodily injury (BI), PIP, and UM/UIM claims.
Experience working in a Plaintiff Personal Injury law firm, preferably using Litify or Salesforce.

Responsibilities

Manage New York plaintiff personal injury cases from intake through settlement, including insurance communications, medical treatment coordination, settlement negotiations, and familiarity with New York PIP, BI, and UM/UIM claims.
Maintain accurate case documentation in Litify.