Personal Injury Paralegal

US Claims Capital LLC•Boca Raton, FL

3d•Onsite

About The Position

Ready to take your personal injury career beyond the traditional law firm? Join one of the industry's leading legal consumer litigation funding companies. If you're looking to leverage your legal expertise in a fast-paced, relationship-focused environment while continuing to make a meaningful impact on the lives of injured plaintiffs, we'd love to meet you. Do you want to learn how consumer litigation funding companies operate and help plaintiffs? Then USClaims wants you!!! USClaims is a leading provider of non-recourse advances to personal injury victims and their families. Our mission is to provide much-needed financial support that allows injured plaintiffs to pursue fair settlements without unnecessary financial hardship. Driven by excellence, innovation, and collaboration, we continue to grow by investing in exceptional people who are passionate about making a difference. As a Personal Injury Paralegal, you'll apply your paralegal skills and experience by working closely with law firms, business partners, plaintiffs, and internal stakeholders throughout the funding process. Working directly with one of our Directors, you’ll help guide cases from initial funding inquiry through submission, underwriting, contract approval and ultimately client funding while building lasting relationships and delivering an exceptional client and law firm experience.

Requirements

2+ years of experience working in a personal injury law firm is a must
Experience with client intake, case management, and medical record collection and medical record evaluation
Strong understanding of the personal injury litigation process
Excellent communication and relationship-building skills.
Comfortable communicating with law firm staff, clients and other business partners via phone and email throughout the day.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities.
Proficient in Microsoft Office Suite and CRM software.
Self-motivated with strong critical thinking and problem-solving skills.

Nice To Haves

Bilingual in English and Spanish preferred.
Bachelor's degree preferred.

Responsibilities

Process incoming funding requests, which typically come from referral sources, direct law firm referrals, web inquiries and inbound calls.
Carefully review incoming leads and associated documents to ensure that information received is sufficient to review and underwrite a funding request.
Independently review information available on a docket and if necessary, request additional information such as medical records, police report, defendant information, etc.
Create and process a funding request by creating and managing a lead in CRM.
Provide timely and frequent updates to all stakeholders ensuring plaintiffs, law firms and referral parties are kept in the loop.
Work directly with internal stakeholders to secure funding approvals.
Set up calls with handling attorney, obtain missing information, and gather method of payment information from the claimant with the goal of getting a funding processed within 24 hours of the initial request.
Work with the Director and team members on identifying ways of organically growing the business.
Work with Risk Management, Marketing, and the Executive team to help identify firms that would benefit from customized funding programs, site visits and other initiatives.
Build and maintain strong, long-term relationships with law firms, referring partners through exceptional service and ongoing communication.
Resolve issues proactively to ensure a seamless client experience.
Support relationship management initiatives, client meetings, and other departmental projects as needed.
Perform other duties as assigned.