About The Position

This role is critical to our success because it maximizes case value through strong case development, sound evaluation, and effective negotiation prior to litigation. It moves cases efficiently through the pre-litigation lifecycle, supporting faster resolutions and improved cash flow. It identifies cases that should be escalated to litigation early, enabling better strategy, resource allocation, and outcomes. It enhances client satisfaction and trust through proactive communication and consistent follow-through. It reduces risk and rework by spotting issues early, making decisive recommendations, and ensuring alignment across teams. It supports scale by holding case managers accountable to performance metrics and ensuring consistent, high-quality work product. It strengthens operational efficiency by reinforcing clear workflows between case managers and the medical records team to avoid delays in case development.

Responsibilities

  • Maximize case value through strong case development, sound evaluation, and effective negotiation prior to litigation.
  • Move cases efficiently through the pre-litigation lifecycle, supporting faster resolutions and improved cash flow.
  • Identify cases that should be escalated to litigation early, enabling better strategy, resource allocation, and outcomes.
  • Enhance client satisfaction and trust through proactive communication and consistent follow-through.
  • Reduce risk and rework by spotting issues early, making decisive recommendations, and ensuring alignment across teams.
  • Support scale by holding case managers accountable to performance metrics and ensuring consistent, high-quality work product.
  • Strengthen operational efficiency by reinforcing clear workflows between case managers and the medical records team to avoid delays in case development.
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