PERSONAL COMPUTER SUPPORT TECHNICIAN

ASRC Federal•Cape Canaveral Space Force Station, FL

1d•Onsite

About The Position

ASRC Federal NetCentric is hiring a Personal Computer Support Technician in Cape Canaveral Space Force Station. The position is responsible for the day-to-day operational activities of computer help-desk support, desktop computer support, and troubleshooting of all computer systems. The IT Support Administrator provides support to distributed computers/networking environment including installation, testing, repair, and troubleshooting for stand-alone computers, computers linked to networks, printers, and other computer peripherals. Support responsibilities include software installation and configurations. Performs technical, operational, and training support to computer users either by telephone, or on-site for computer hardware and software. Setup, manage, and maintain all computer related equipment. Must be able to manage time and projects effectively. Assist management with projects to improve the technology infrastructure of the organization. Assist with the troubleshooting, installation, and implementation of computer systems. Develop and maintain information technology architectures. Maintain hardware and software accountability. Monitor, configure and maintain printer hardware and software. SharePoint Administrator duties. Other duties as assigned.

Requirements

Associate's degree in computer technology or related field and 3 years of experience in supporting computer systems. Equivalent education/experience is applicable.
Must be able to complete and maintain DISA IAT level II baseline certification (CompTIA Security+ CE or equivalent).
Must be able to complete all NIPRNET ADMIN privilege access requirements.
Must possess working knowledge of current and new technologies.
Demonstrated working knowledge of hardware and networking basics.
Able to install, configure, troubleshoot and support Windows based clients.
Extensive knowledge of Windows 10/11 and Microsoft Office.
High level of analytical thinking to solve problems.
Effective oral and written communication skills.
Must do well with minimal "hands on" training and pickup new skills quickly.
Ability to multi-task and handle frequent interruptions.
Works independently with limited management direction.
Must currently possess or be able to obtain/maintain a security clearance.
US Citizenship required for obtaining a security clearance.
Must have a valid FL driver's license and a good driving record.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Day-to-day operational activities of computer help-desk support, desktop computer support, and troubleshooting of all computer systems.
Support distributed computers/networking environment including installation, testing, repair, and troubleshooting for stand-alone computers, computers linked to networks, printers, and other computer peripherals.
Software installation and configurations.
Technical, operational, and training support to computer users either by telephone, or on-site for computer hardware and software.
Setup, manage, and maintain all computer related equipment.
Manage time and projects effectively.
Assist management with projects to improve the technology infrastructure of the organization.
Assist with the troubleshooting, installation, and implementation of computer systems.
Develop and maintain information technology architectures.
Maintain hardware and software accountability.
Monitor, configure and maintain printer hardware and software.
SharePoint Administrator duties.
Other duties as assigned.