Personal Care Team Lead - Utah County (55474)
About The Position
Planning, organizing, developing and directing overall operations of the personal care program in accordance with local, state and federal standards and regulations. Manage personal care staff along with office duties and will be responsible for marketing and growth of assigned area. The Personal Care Team Lead Interprets and communicates policies and procedures to staff, and monitors staff practices and implementation. Participates in admission decisions and performing in-person admissions. Manage visits with nurse assessments as well recertifications which includes authorizations, billing, payroll tasks and verification of Medicaid eligibility. Participates in weekly management team meetings to discuss census changes, policy changes, complaints and concerns and relays information to aides. Schedule and prepare monthly employee staff meetings to discuss any issues and provide continuing education and team building with the aides. Evaluates work performance of all aide personnel and implements discipline according to operational policies. Ensures delivery of compassionate quality care and supervision of aides in maintaining optimal client satisfaction. Oversees schedules and communicates changes with patients and staff, participates in the recruitment, hiring and termination of staff which includes new hire orientation and onboarding follow up with HR. Performs in-service education to ensure staff is competent in current knowledge and skills. Promotes teamwork, mutual respect, and effective communication. May provide direct aide care as necessary. Treats all clients with dignity and respect. Take on responsibility of an aide when there are staffing shortages. Must always maintain a professional appearance (clean professional clothing, shoes not slippers or flip flops).
Requirements
- Must be a supportive team member.
- Ability to make independent decisions.
- Self-motivated and organized.
- Leadership and supervisory ability.
- Willingness to work harmoniously with and supervise other personnel.
- Ability to follow oral and written instructions.
- Patience, tact, and willingness to deal with difficult clients and staff.
- Comfortable with face-to-face marketing.
Responsibilities
- Planning, organizing, developing and directing overall operations of the personal care program.
- Managing personal care staff and office duties.
- Marketing and growth of assigned area.
- Interpreting and communicating policies and procedures to staff.
- Monitoring staff practices and implementation.
- Participating in admission decisions and performing in-person admissions.
- Managing visits with nurse assessments and recertifications, including authorizations, billing, payroll tasks, and verification of Medicaid eligibility.
- Participating in weekly management team meetings.
- Scheduling and preparing monthly employee staff meetings for continuing education and team building.
- Evaluating work performance of all aide personnel and implementing discipline.
- Ensuring delivery of compassionate quality care and supervision of aides.
- Overseeing schedules and communicating changes with patients and staff.
- Participating in the recruitment, hiring, and termination of staff.
- Performing in-service education.
- Promoting teamwork, mutual respect, and effective communication.
- Providing direct aide care as necessary.
- Treating all clients with dignity and respect.
- Taking on responsibility of an aide during staffing shortages.
- Maintaining a professional appearance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
