Personal Care Assistant

Shine Bright Care•Fairbanks, AK

About The Position

The Personal Care Assistant provides ongoing services to clients and individuals with needs in their homes or communities. The role focuses on keeping individuals safe, supporting individualized goals, documenting services, modeling positive behavior and work ethics, maintaining professional boundaries, and communicating with the team about service needs and expectations. The assistant supports service recipients with high needs, implements service plans, and maintains comprehensive documentation. In collaboration with families and team members, the role develops individualized service plans and crisis or safety plans when needed. The assistant monitors whether services address plan goals, coordinates transportation, connects recipients with community services, and supports community-based care and transitions across life domains and levels of care. The position requires dependable attendance, timely communication, confidentiality, and compliance with agency policies and documentation standards. Work is performed indoors in a home setting. Shine Bright Care, LLC is an equal opportunity employer.

Requirements

Must be at least 18 years of age.
Must meet applicable requirements under 7 AAC 125.010–7 AAC 125.199.
Must pass the required criminal background check unless the department grants a variance under 7 AAC 10.935.
Must not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105–7 AAC 160, and must never have had a license or certification revoked.
Must be able to independently assist the recipient with the specific activities of daily living under 7 AAC 125.030 and services provided to the recipient.
Must be able to attend training and obtain a First Aid card issued by the American Red Cross, American Heart Association, or another agency approved by the Department of Seniors and Disability Services.
Must be able to attend Mandt training.
Must be reliable and dependable.
Strong interpersonal and customer service skills.
Knowledge of HIPAA requirements for maintaining and safeguarding confidential medical and personal records.
Ability to provide descriptive database notes addressing interventions used and the individual’s response.
Working knowledge of signs and symptoms of common illnesses and conditions.
Effective written and oral communication skills.
Ability to consistently attend work on time, maintain confidentiality, stay organized, follow oral and written instructions, and communicate effectively with a positive attitude in difficult situations.

Nice To Haves

Experience documenting in the Therap database is preferred.
Confirmed service-industry experience with advanced training in behavioral, medical, or caregiver services is preferred.

Responsibilities

Provide ongoing services to clients and individuals in their homes or communities, helping keep them safe and supporting individualized goals.
Model positive behavior and work ethics while maintaining professional relationships and appropriate boundaries.
Communicate with the team about service needs and expectations.
Manage services for recipients with high needs and meet productivity standards.
Implement service plans and complete comprehensive documentation, including staffing notes, contact notes, and records related to goals and objectives.
Promote a strengths-based approach and empower children and individuals to pursue desired outcomes.
Engage children, individuals, and identified informal and formal supports within the Framework.
Develop individualized service plans with families and team members, including measurable objectives and action steps that reflect family needs, vision, and strengths.
Develop crisis and safety plans with the Child and Family Team when necessary.
Monitor service delivery to ensure it addresses service plan goals.
Maintain general knowledge of community services and supports available inside and outside the agency.
Coordinate transportation for service recipients.
Interact professionally with stakeholders and work with the Child and Family Team to promote community-based care in the most appropriate, least restrictive setting.
Assist individuals with transitions through life domains, services, levels of care, and into adulthood.
Produce quality written documentation with correct spelling and grammar and appropriate behavioral health acronyms and therapeutic terminology.
Demonstrate teamwork and shared leadership; communicate positively with team members, supervisors, and other employees, and return emails and phone calls within 24 hours.
Carry a cell phone and remain reachable during work hours.
Consult a supervisor or clinical consultant when support is needed beyond the assistant’s capabilities.
Submit documentation according to agency standards and follow administrative policies and procedures.
Maintain regular, reliable, and punctual attendance at scheduled events.
Safeguard confidential medical and personal records.