Personal Care Assistant (PCA) / Direct Support Professional (DSP)

Community Resources for Independence•Westfield, PA

About The Position

CRI is hiring caregivers to work as Personal Care Assistants (PCAs) and Direct Support Professionals (DSPs) in Westfield and surrounding areas. Employees may work in either role depending on available clients. DSPs support individuals with intellectual and developmental disabilities (IDD) and earn $18.00 per hour. PCAs support elderly people, individuals with physical disabilities, and veterans, earning $13.75 per hour. The role involves helping clients with daily living and personal care, household tasks, meals, appointments, errands, and community activities. DSPs also help clients pursue goals in their Service Plans, build skills, engage socially, and live with independence, dignity, and choice. Flexible schedules and a variety of shifts and locations are offered, with schedules coordinated around employee and client needs. Initial and ongoing classroom and online training, coaching, mentoring, and around-the-clock support from supervisors, schedulers, and trainers are provided.

Requirements

  • Must be at least 18 years old.
  • Should have a high school diploma or GED.
  • Valid driver's license, reliable vehicle, and current auto insurance required.
  • Must successfully pass a variety of background checks and clearances.
  • Availability to work every other weekend and holidays and participate in an on-call rotation is required.

Responsibilities

  • Assist clients with light housekeeping, meals, and personal care tasks.
  • Accompany clients on walks and community activities.
  • Join clients for appointments, shopping, and other errands as needed.
  • Help empower clients to live independently and participate in their communities.
  • Support IDD clients in reaching goals outlined in their Service Plans.
  • Facilitate community integration, social engagement, and skill-building activities.
  • Encourage independence, dignity, and choice in daily living.
  • Accompany clients to appointments when necessary.
  • Participate in team meetings and share insights about client progress.
  • Help maintain a safe, clean, and healthy environment through light housekeeping as needed.
  • Communicate effectively and build trusting relationships with clients.
  • Work every other weekend and holidays, and participate in an on-call rotation.

Benefits

  • Flexible schedules with a variety of shifts and locations.
  • Paid initial and ongoing classroom and online training.
  • Coaching and mentoring.
  • Support from supervisors, schedulers, and trainers 24/7.
  • Schedules matched to employee and client needs.
  • Overtime pay.
  • Shift differentials.
  • Bonuses, including longevity and perfect attendance bonuses.
  • Mileage reimbursement.
  • Voluntary supplemental insurance.
  • Retirement benefits.
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