Personal Banking Manager

Cornerstone Bank•Bismarck, ND

2d•Onsite

About The Position

About Us At Cornerstone Bank, we do more than banking – we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We’re driven by innovation, honesty, and a deep respect for our customers’ time and trust. What You’ll Do Cornerstone Bank is looking for a Personal Banking Manager to join our professional team in Bismarck. This candidate will be responsible for leading, coaching, coordinating and developing the personal banking team in the location they are responsible for using a customer-focused needs-based approach to educate clients about banking services. Incumbent will promote and process personal loans, and is also jointly accountable for the bank's consumer deposit and loan growth, and profit goals of the location. This individual will also help develop, review and adjust development plans, coach staff on effective service and selling techniques, conduct team meetings to introduce new products, train on existing products, review procedures, communicate company information, handle customer complaints, and maintain audits and security standards.

Requirements

Ability to read, interpret, and analyze procedures, legal documents, or financial reports with the highest degree of complexity
Ability to effectively present complex information and respond to questions from senior management, employees, and customers
Demonstrated understanding of retail and business banking products
Understanding of credit principles and practices
Bachelor’s Degree in Business, Finance, or Accounting
5 years of bank experience
2 years of managing experience
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

Responsibilities

Leading, coaching, coordinating and developing the personal banking team in the location they are responsible for using a customer-focused needs-based approach to educate clients about banking services.
Promote and process personal loans.
Jointly accountable for the bank's consumer deposit and loan growth, and profit goals of the location.
Develop, review and adjust development plans.
Coach staff on effective service and selling techniques.
Conduct team meetings to introduce new products, train on existing products, review procedures, communicate company information.
Handle customer complaints.
Maintain audits and security standards.