Personal Banking Manager

Cornerstone Bank•Bismarck, ND

2d•Onsite

About The Position

Cornerstone Bank is looking for a Personal Banking Manager to join our professional team in Bismarck. This candidate will be responsible for leading, coaching, coordinating and developing the personal banking team in the location they are responsible for using a customer-focused needs-based approach to educate clients about banking services. Incumbent will promote and process personal loans, and is also jointly accountable for the bank's consumer deposit and loan growth, and profit goals of the location. This individual will also help develop, review and adjust development plans, coach staff on effective service and selling techniques, conduct team meetings to introduce new products, train on existing products, review procedures, communicate company information, handle customer complaints, and maintain audits and security standards.

Requirements

Ability to read, interpret, and analyze procedures, legal documents, or financial reports with the highest degree of complexity
Ability to effectively present complex information and respond to questions from senior management, employees, and customers
Demonstrated understanding of retail and business banking products
Understanding of credit principles and practices
Bachelor’s Degree in Business, Finance, or Accounting
5 years of bank experience
2 years of managing experience
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

Responsibilities

Leading, coaching, coordinating and developing the personal banking team
Educating clients about banking services using a customer-focused needs-based approach
Promoting and processing personal loans
Achieving the bank's consumer deposit and loan growth, and profit goals of the location
Developing, reviewing and adjusting development plans
Coaching staff on effective service and selling techniques
Conducting team meetings to introduce new products, train on existing products, review procedures, and communicate company information
Handling customer complaints
Maintaining audits and security standards