Personal Banker Float

First Farmers Bank & Trust • Kokomo, IN

5d • $18 - $20 • Onsite

About The Position

The Personal Banker is cross-trained in all aspects of retail banking to provide a strong customer experience and understand clients’ banking needs. The role supports branch operations, educates clients about banking products and services, and retains and deepens customer relationships by offering relevant solutions. Duties include processing transactions, opening accounts, and taking and closing loan applications. Kokomo, Indiana, is the home branch; the employee will travel as needed to branches in Kokomo, Russiaville, and Greentown, with mileage compensated.

Requirements

• High school diploma.
• Reliable transportation.
• Strong cash-handling abilities and knowledge of applicable government regulations, bank products, and operations.
• Excellent communication and listening skills, commitment to quality service, and attention to detail.
• Respond professionally to customer questions and problems.
• Maintain confidentiality and work effectively in a team setting.

Nice To Haves

• Prior banking or customer service experience.
• Prior cash-handling experience.

Responsibilities

• Educate new and existing customers about the features and benefits of bank products and services.
• Refer customers proactively to appropriate personnel.
• Expand and retain customer relationships and develop new relationships with prospective customers.
• Open consumer and commercial deposit accounts and identify opportunities to address customers’ financial needs.
• Conduct financial consultations and take applications for consumer loans, including home equity lines of credit.
• Process customer transactions, including check cashing, deposits, withdrawals, cashier’s checks, cash advances, property taxes, and wire transfers.
• Balance the teller drawer daily.
• Follow BSA/AML/OFAC regulations and guidelines, and report suspicious activity or clients to management or the Security Department.
• Process and order checks and related customer products.
• Assist with currency shipments, drop-off and night-drop deposits, cash machines, and the branch vault.
• Participate in online learning and internal or external training for career development.
• Perform other duties and responsibilities as assigned or required.

Benefits

• Medical insurance, with HDHP and co-pay plan options, eligible on date of hire.
• Vision coverage.
• Dental coverage.
• Prescription plan.
• Wellness incentive of up to $25 per pay period toward premium reduction.
• Employer-paid life and accidental death and dismemberment insurance.
• Employer-paid short- and long-term disability insurance.
• 401(k) plan.
• Profit-sharing stock option.
• Health Savings Account contributions for HDHP participants.
• Vacation time.
• Sick time.
• Personal day.
• 11 paid holidays.
• Paid bereavement leave.
• Paid volunteer time when representing the bank and approved by a supervisor.
• Voluntary donated PTO program.
• Employee Assistance Program.
• Travel Assistance Program.
• Educational Assistance Program.
• Corporate discounts.
• Employee Referral Program.
• Stock purchase loan option.
• Retirement plan counseling.
• Wellness program.
• Gym reimbursement.
• Employee quarterly recognition program.
• AFLAC supplemental benefits.
• Cincinnati Life supplemental coverage.
• Family Medical Leave.
• Maternity leave policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED