Personal Banker -KC Prospect Branch, Kansas City MO

CommunityAmerica Credit Union•Kansas City, MO
•Onsite

About The Position

CommunityAmerica is a credit union focused on guiding Members and communities toward financial well-being through personalized guidance, community impact, and member-centric service. The Personal Banker serves as a trusted partner to Members, helping guide their financial journeys, build relationships, and support their financial goals. The role delivers personalized solutions, assists Members with account openings and lending options, and uses consultative techniques and thoughtful follow-up to build lasting relationships and support long-term financial success. The position is based at the KC Prospect Branch in Kansas City, Missouri.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of consultative sales experience; financial or retail experience is preferred.
  • Proven success meeting sales and service goals and cross-selling products.
  • Accuracy in cash handling and attention to detail.
  • Strong communication, critical-thinking, and problem-solving skills.
  • Comfort with technology and commitment to confidentiality.
  • Knowledge of financial products and basic math proficiency.
  • Ability to work independently and thrive in a team-oriented, fast-paced environment.

Nice To Haves

  • Bachelor's degree.
  • Financial or retail sales experience.

Responsibilities

  • Deliver personalized, proactive service to Members throughout their financial journeys.
  • Guide Members through account openings, lending options, and personalized financial solutions using consultative techniques.
  • Build lasting Member relationships through thoughtful follow-up and goal-aligned strategies.
  • Support Members' long-term financial success.

Benefits

  • Competitive base salary and performance-based incentives through the Performance Sharing Plan.
  • Health, dental, and vision plans.
  • Retirement plans.
  • Support for physical and mental well-being.
  • Career pathways and ongoing learning opportunities.
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