Personal Banker- Float
State Savings Bank•Traverse City, MI
•Onsite
About The Position
A State Savings Bank Personal Banker exemplifies a “Yes, I can!” approach to customer service, builds customer relationships, and provides prompt and efficient service when handling transactions. This is an in-person position in Traverse City, Michigan. The Personal Banker is expected to be available to work Monday through Saturday.
Requirements
- At least 18 years of age.
- High school education or higher, or equivalent work experience.
- Excellent customer service skills.
- Strong communication skills.
- Computer skills.
- Cash-handling experience.
- Ability to work well under pressure.
- Accurate and well-organized.
- Ability to respond to customer problems or complaints with urgency.
Responsibilities
- Perform all functions of a CSR (Teller) and Sr. CSR.
- Recommend the bank’s products and services to customers.
- Open consumer and business accounts for new and existing customers.
- Assist customers with online and mobile banking services.
- Assist customers with safe deposit boxes and maintain records for the boxes.
- Assist customers with IRAs (Individual Retirement Accounts).
- Assist customers with CDs (Certificates of Deposit).
- Maintain customer records and files.
- Complete daily reports.
- Respond to ATM service calls under dual control.
- Answer telephones, file customer paperwork, and maintain proper supplies.
- Follow bank policies and procedures.
- Maintain a professional, business-like appearance.
- Perform other tasks requested by the supervisor related to daily bank operations.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
