Personal Banker (Teller) - Northshore Float

Resource Bank • Covington, LA

9d

About The Position

The Personal Banker (Teller) maintains and balances a cash drawer and rotates the branch vault, including cash, coin, and negotiable instruments. The role serves customers at the branch and drive-up window, processes banking transactions, provides quality service, and follows bank regulations, security procedures, and established policies. The position reports to the Branch Manager, Assistant Branch Manager, Relationship Manager/Lead Teller, or Chief Retail Banking Officer.

Requirements

• High school diploma, GED, or high school equivalence certificate.
• Skills in active listening, speaking, reading comprehension, mathematics, critical thinking, and social perceptiveness.
• Ability to listen to and understand spoken information and ideas.
• Ability to communicate information and ideas clearly in speech.
• Ability to recognize and understand speech.
• Ability to see details at close range.
• Ability to recognize when something is wrong or likely to go wrong.

Nice To Haves

• Previous teller experience preferred.
• Cash handling experience preferred.

Responsibilities

• Receive checks and cash for deposit; verify amounts and examine checks for endorsements, legal amounts, dates, and other details.
• Cash checks and disburse funds after verifying signatures and customer balances.
• Process transactions including withdrawals, IRA and HSA contributions, loan payments, night deposits, and mail deposits.
• Provide quality service to internal and external customers.
• Assist customers in accessing safety deposit boxes.
• Examine coupons and bills presented for payment to verify issue, payment date, and amount due.
• Perform trial balances throughout the day.
• Balance currency, coin, and checks in the cash drawer at the end of the shift.
• Greet individuals entering the branch and using the drive-up window.
• Process work through Branch Capture equipment.
• Assist customers with services such as ordering ATM or debit cards, requesting stop payments, and changing addresses.
• Follow and comply with bank regulations and security procedures.
• Complete training requirements, including compliance training, in a timely manner.
• Process transactions within established policies and procedures.
• Lift coin bags of varying weight.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED