Personal Banker - West County

Commerce Bank•Chesterfield, MO

1d•$21 - $25•Onsite

About The Position

Commerce Bank is seeking a personable, goal-oriented Personal Banker with a passion for helping customers improve their financial health. In this retail banking role, the Personal Banker serves as an ambassador of the Commerce Bank brand, building and maintaining relationships with customers, coworkers, and other lines of business. The role focuses on identifying customers’ financial needs and educating them about products and services that address those needs. The position may be filled as a Personal Banker I or Personal Banker II, depending on experience and education. This posting is for general interest; applicants will be notified when opportunities become available. The role is based at 487 Old Smizer Mill Rd, Fenton, Missouri 63026, and is full-time. Candidates must be eligible to work in the United States without sponsorship now or in the future. Federal regulations require an investigatory consumer report that discloses credit history for candidates considered for the position, subject to authorization. The estimated base pay is $20.55 to $25.05 per hour, with eligibility for performance-based incentive compensation.

Requirements

High school diploma or equivalent combination of education and experience.
At least 1 year of sales or customer service experience.
Strong sales skills and the ability to connect with customers in person and over the phone while providing an excellent customer experience.
Ability to meet personal and branch sales and customer service expectations.
Motivated, organized self-starter with strong attention to detail and ability to manage multiple priorities.
Team player with excellent written, verbal, and interpersonal communication skills.
Ability to adapt to a variety of situations with an optimistic outlook aligned with Commerce’s culture and Core Values.
Proficiency with Microsoft Word, Excel, and Outlook.
Must be eligible to work in the United States without sponsorship now or in the future.
Candidates considered for the position must authorize an investigatory consumer report disclosing credit history.

Nice To Haves

Experience working in an environment with individual and team sales goals.

Responsibilities

Interact with customers in person and over the phone to understand and meet their financial needs through needs-based conversations and sales fulfillment.
Listen to customers, understand their needs, and recommend products and services to help meet personal and branch sales and service goals.
Educate customers about retail products and digital solutions that enhance their experience and support sales goals.
Complete financial transactions accurately and efficiently while complying with policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Build and maintain relationships with customers, coworkers, and other Commerce business lines.
Perform other duties as assigned.