Personal Banker - Lakeland/Polk County

Crews Bank & Trust • Lakeland, FL

1d • Onsite

About The Position

The Personal Banker is responsible for providing a full range of banking services for the branch’s retail customers. Possesses comprehensive knowledge of the bank’s retail accounts and services for both consumer and business customers. Makes recommendations about additional services beneficial to customer and refers to other lines of business when applicable. Can function in Teller capacity and fulfill that role in processing transactions. Skilled at problem resolution and customer inquiry while providing a friendly, professional and caring attitude in communication with others.

Requirements

• High school diploma or equivalent
• Minimum two (2) years of teller, and/or banking customer service experience
• Strong understanding of the bank's products and services
• Excellent interpersonal, sales and communication skills
• Desire and willingness to work in a collaborative, flexible and team-oriented work environment
• Ability to accurately count and handle cash, and manage multiple tasks at once
• Experience using Microsoft Outlook, Word and Excel
• Good attendance record
• Professional appearance and attitude

Nice To Haves

• Experience using JHA Silverlake platform

Responsibilities

• Provide a full range of banking services for the branch’s retail customers.
• Possess comprehensive knowledge of the bank’s retail accounts and services for both consumer and business customers.
• Make recommendations about additional services beneficial to customer and refer to other lines of business when applicable.
• Function in Teller capacity and fulfill that role in processing transactions.
• Skilled at problem resolution and customer inquiry while providing a friendly, professional and caring attitude in communication with others.
• Provide excellent internal and external customer service.
• Accurately count and handle cash, and manage multiple tasks at once.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED