Personal Banker II- $3000 Sign on Bonus

UMB Bank•Denton, TX

1d•$44,685 - $65,736

About The Position

Personal Bankers at UMB build customer relationships and recommend and sell products and services. They use product knowledge and customer interactions to identify needs and offer financial solutions that support customers’ financial well-being and make banking easy. The role offers extensive training on UMB products and services, the sales process, and financial solutions, as well as opportunities to learn from UMB leaders and grow within Consumer Banking. The Personal Banker focuses on relationship banking and delivering a strong customer experience while contributing to business objectives. The position involves consumer lending business development, managing a loan pipeline, completing banking transactions and documentation, and meeting performance goals. The role requires reliable transportation and availability to work branch hours, including weekends and some evenings.

Requirements

High school diploma or equivalent.
Two years of retail banking sales experience or other relevant experience.
Reliable transportation and ability to work branch hours, including weekends and some evenings.
Ability to obtain an NMLS registration within 90 days.
Ability to learn products, services, and procedures quickly and accurately.
Basic math skills and ability to solve problems within established risk parameters and tolerances.
Ability to make personal connections, engage and educate customers, ask open-ended questions, and listen to build trust and lasting relationships.
Business development skills, including growing a personal book of business using campaign offers, prospecting leads, service-to-sales conversations, and centers of influence for referrals.
Ability to thrive in a high-energy, sales-driven team and use coaching and feedback to improve sales outcomes.
Strong product knowledge and conversation skills to understand customer needs and recommend solutions.
Compelling communication, a positive image, and an ability to solve problems and create positive outcomes.
Attention to detail when completing documents and explaining product features and benefits.

Nice To Haves

College degree or military equivalent strongly preferred.
Bilingual.

Responsibilities

Ask personalized questions to understand customers’ financial goals and connect them with suitable solutions.
Create and manage a loan pipeline, prospecting and cross-selling home equity loans and lines of credit, unsecured personal loans, auto loans, and mortgage referrals.
Grow UMB’s customer base by sourcing consumer lending opportunities through networking, customer conversations, business development, and proactive prospecting.
Learn and perform transactions, manage a cash drawer, and complete bank documentation according to industry and legal standards.
Work toward and challenge daily key performance metrics while balancing competing priorities and providing a strong customer experience.
Perform other duties as assigned.
Coach others as a sales mentor.