Personal Banker or Senior Banker - $1000 sign-on bonus opportunity!

Tri Counties Bank•Red Bluff, CA

13d•$20 - $25•Onsite

About The Position

Tri Counties Bank is hiring a Personal Banker or Senior Banker to provide customer service and build trusted banking relationships at a branch. Personal Bankers assist customers with teller transactions and new account openings, learn about their financial circumstances, and present suitable products and services. Senior Bankers deepen existing customer relationships, establish consumer and business accounts, and use active listening and questioning to understand current and anticipated financial needs. Both roles conduct approximately 12 or more customer conversations daily, explain bank products and services, document customer interactions in a relationship management database, and collaborate with colleagues in specialized financial services. The hiring range is $19.50 to $25.00 per hour, with incentive opportunities. A $1,000 sign-on bonus is available; it is paid in the first full payroll processed after the start date, with full details available upon request.

Requirements

High school diploma or GED.
Effective verbal and written communication skills.
Ability to use personal computers and Windows-based programs.
Ability to successfully complete bank product and sales training courses and appropriate certifications.
Ability to be registered as a mortgage loan originator (MLO) in the Nationwide Mortgage Licensing System and Registry (NMLS).
For Senior Banker: above-average working knowledge of bank products and consumer lending.
For Senior Banker: previous experience with bank sales as a Personal Banker.
For Senior Banker: ability to lead and direct others.

Nice To Haves

Previous sales experience.
Previous cash-handling experience.

Responsibilities

Welcome customers who call or visit a branch and make them feel valued.
Use customer interactions to understand individual financial needs and goals.
Explain Tri Counties Bank products, services, and partners to help customers save or earn money or bank more conveniently.
Recommend appropriate solutions, follow through, and honor commitments to customers.
Conduct approximately 12 or more customer conversations daily.
Present features and benefits of consumer checking and savings accounts, certificates of deposit, online banking, bill pay, mobile banking, debit cards, and overdraft privilege coverage.
Record customer interactions, including in-person, telephone, and other communications, in the customer relationship management database.
Maintain collaborative relationships with colleagues in home mortgage lending, investment advisory, commercial lending, business corporate and purchasing cards, treasury management, merchant card services, and direct banking.
Maintain accurate sales records, review sales results with the Branch Manager, and prepare and follow an action plan to meet or exceed sales objectives.
Handle customer transactions accurately and promptly, including check cashing, cash deposits, loan payments, and counting currency and coin.
Keep current on bank policies and procedures and comply with applicable regulations, including the Bank Secrecy Act, USA PATRIOT Act, suspicious activity reporting, fair lending, Truth in Lending, Truth in Savings, Expedited Funds Availability Act, Gramm-Leach-Bliley Act, Community Reinvestment Act, and SAFE Act.
Assist with training branch team members in product knowledge and skill development when necessary.
Assist team members with non-primary duties as needed and perform other assigned work-related duties.
For Senior Bankers, maintain and deepen existing customer relationships, establish new consumer and business accounts, and lead and direct others.