Floating Personal Banker I

UMB Bank•St. Louis, MO

2d•$38,916 - $57,244•Onsite

About The Position

Personal Bankers at UMB build customer relationships and recommend and sell products and services. They use product knowledge and customer interactions to identify needs and offer financial solutions that support customers’ financial well-being and make banking easy. The role offers opportunities to expand financial education and grow a career in Consumer banking, with extensive training on UMB products and services, the sales process, and financial solutions, as well as mentorship from UMB leaders. This floating position provides coverage at different branches in the St. Louis metro and surrounding areas. The Personal Banker balances sales goals and service priorities while helping customers with banking needs and developing relationships. The anticipated compensation for this specific opening is $21–$22 per hour; the posted broad compensation range is $38,916–$57,244. The position was posted on 11/03/2026, with an application deadline 45 days after posting unless filled earlier.

Requirements

High school diploma or equivalent.
At least one year of experience in a retail environment engaging with customers and making product recommendations that lead to sales, or relevant experience.
Ability to travel regularly among various branches.
Reliable transportation.
Ability to work branch hours, including weekends and some evenings.
Ability to obtain NMLS registration within 90 days.
Ability to communicate compellingly, project a positive image, solve problems, and create positive outcomes.
Attention to detail when completing documents and explaining product features and benefits.
Ability to work in a high-energy, sales-driven team and use coaching and feedback to improve sales outcomes.

Responsibilities

Ask personalized questions to turn transactions, account maintenance, and routine service requests into cross-selling conversations that deepen customer relationships and address customer needs.
Create sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks.
Achieve daily key performance metrics while balancing competing priorities.
Learn and perform transactions, manage a cash drawer, and complete bank documentation according to industry and legal standards.
Travel to different branch locations in the St. Louis metro and surrounding areas according to coverage needs.
Perform other job duties as assigned.