Personal Banker I

UMB Bank • Blue Springs, MO

2d • $38,916 - $57,244

About The Position

Personal Bankers at UMB build customer relationships and recommend and sell products and services. They use their product knowledge and customer interactions to identify needs and offer financial solutions that support customers’ financial well-being and make banking easy. The role emphasizes relationship banking and delivering a strong customer experience.

The position offers opportunities to expand financial education and grow a career within Consumer Banking and UMB. Associates receive extensive training on UMB products and services, the sales process, and offering financial solutions, as well as opportunities to learn from UMB leaders through mentorship.

The anticipated compensation for this specific opening is $21 per hour. The listed compensation range is $38,916–$57,244 and may vary based on location, experience, and other job-related factors. The position was posted on 11/05/2026, and the application deadline is 45 days after posting unless the role is filled earlier.

Requirements

• High school diploma or equivalent.
• One year of experience in a retail environment engaging with customers and making product recommendations that lead to sales, or relevant experience.
• Reliable transportation and ability to work branch hours, including weekends and some evenings.
• Ability to obtain NMLS registration within 90 days.
• Ability to work in a high-energy, sales-driven team and use daily coaching and feedback to improve sales outcomes.
• Strong product knowledge and conversation skills to identify customer needs and recommend solutions.
• Compelling communication, a positive image, problem-solving skills, and attention to detail.

Responsibilities

• Ask personalized questions to turn transactions, account maintenance, and routine service requests into cross-selling conversations that deepen client relationships and address customer needs.
• Create sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks.
• Achieve daily key performance metrics while balancing competing priorities.
• Learn and perform transactions, manage a cash drawer, and complete bank documentation consistently in accordance with industry and legal standards.
• Perform other job duties as assigned.

Benefits

• Paid time off.
• 401(k) matching program.
• Annual incentive pay.
• Paid holidays.
• Company-sponsored medical, dental, vision, and other insurance coverage.
• Health savings, flexible spending, and dependent care accounts.
• Adoption assistance.
• Employee assistance program.
• Fitness reimbursement.
• Tuition reimbursement.
• Associate wellbeing program.
• Associate emergency fund.
• Associate banking benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED