Personal Auto Claims Adjuster (BI and/or PD)
About The Position
Onward Insurance, a Managing General Agency (MGA) backed by Knight Insurance Group, specializes in private passenger auto coverage for standard and non-standard drivers. They are expanding their in-office claims team in Los Angeles and are seeking a Personal Auto Claims Adjuster with experience in bodily injury (BI), property damage (PD), or both. This role is suited for an adjuster who understands auto liability fundamentals, can independently manage a claim inventory, and is looking to further develop their technical claims skills within a growing organization. This is a full-cycle claims handling position, not an intake or call-center role.
Requirements
- 1–3+ years handling personal auto claims (BI, PD, or both)
- Active adjuster license (or ability to obtain, if required)
- MS Office proficiency
- Knowledge of California Department of Insurance requirements when communicating/drafting letters
Nice To Haves
- Bodily Injury experience preferred but not required
- California claims handling experience preferred
- Strong organization and documentation skills
- Ability to manage a steady claim inventory independently
- Comfortable negotiating liability and damages
- Bilingual Spanish is a strong plus.
Responsibilities
- Manage a dedicated inventory of personal auto claims (PD and/or BI depending on experience)
- Investigate coverage and liability under California auto regulations
- Evaluate damages and set appropriate reserves
- Negotiate settlements within authority limits
- Communicate with policyholders, claimants, repair facilities, and attorneys as applicable
- Identify subrogation opportunities and escalate SIU concerns when appropriate
- Maintain accurate documentation and regulatory compliance
- Collaborate with senior adjusters on higher-exposure matters
Benefits
- Medical, Dental, and Vision benefits.
- Supplemental life insurance policies for you and your dependents
- Long term disability insurance
- Flexible Spending Account (FSA)
- Employer paid life insurance
- Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
- Metro-link Reimbursement
- Career Path Opportunities
- Onsite Gym with group Yoga and Pilates; classes
- UKG Wallet (access to your pay before payday)
- Tickets at Work- Discounts on parks, museums, movie tickets and much more
- AT&T Wireless Discounts
- Midway Rent a Car- Rental car Discounts
- Dell Member Purchase Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
