BI Claims Adjuster

Bridger Insurance Services•Dallas, TX

About The Position

As a Bodily Injury Claims Adjuster, your primary responsibility is to investigate, evaluate, and negotiate bodily injury claims arising from various incidents, such as automobile accidents, personal injuries, or other related incidents. You will work closely with claimants, medical professionals, legal representatives, and internal teams to ensure fair and timely resolution of claims.

Requirements

Understand auto coverage, liability and bodily injury claims
Ability to remain calm and courteous under pressure and navigate tense situation especially during busy hours
Proficiency with technology, especially computers, software application, and phone systems
Strong understanding of company products, policies and services
Strong verbal communication skills including active listening; uses written communication skills to record inquiry information and policy activity.
Strong analytical skills, ability to pay attention to details
Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines and standard accepted underwriting practices
Strong interpersonal skills
Positive attitude
Able to work in a fast paced and team-oriented environment
5 years of auto insurance claims experience, required

Nice To Haves

college level courses with an emphasis on business studies helpful
Insurance adjuster license desired
2-3 years of BI claims experience, helpful

Responsibilities

Conduct thorough investigations into the circumstances surrounding bodily injury claims.
Gather and analyze relevant information, including bodily injury demands, accident reports, medical records, and witness statements.
Collaborate with law enforcement, medical professionals, and experts to obtain critical information.
Assess the extent of bodily injuries and determine liability based on policy coverage and legal regulations.
Utilize medical knowledge and expertise to evaluate the nature and severity of injuries.
Analyze and interpret insurance policies to determine coverage and limitations.
Communicate effectively with claimants, policyholders, attorneys, and medical professionals.
Provide clear and concise explanations of coverage, claim decisions, and settlement offers.
Maintain ongoing communication to keep all parties informed about the claim status.
Negotiate fair and equitable settlements with claimants, legal representatives, and other involved parties.
Evaluate settlement options, considering legal and financial implications.
Ensure compliance with company policies, state regulations, and legal requirements during the negotiation process.
Prepare detailed and accurate claim documentation, including investigation reports, settlement agreements, and correspondence.
Maintain organized claim files and databases to track the progress of each claim.
Provide regular updates and reports to management regarding claim trends and performance.
Provide excellent customer service by addressing inquiries, concerns, and requests promptly and professionally.
Build and maintain positive relationships with claimants, policyholders, and external partners.