Claims Adjuster

Ingram Barge Company • Nashville, TN

3h

About The Position

Ingram Marine Group is hiring a Claims Adjuster who may be located in Nashville, Tennessee, or Paducah, Kentucky. The role investigates and manages incidents and claims arising from marine group operations, analyzes risk and potential liability, and helps resolve claims throughout the claims and litigation process. Claims may involve personal injury or illness, property damage, cargo damage, and other types of claims. The Claims Adjuster works with in-house and outside counsel and coordinates with vessel associates, operations managers, customer service representatives, contractors, insurance carriers, medical providers, claimants, and others. Responsibilities also include maintaining claim files and records, managing reserves and claim expenses, and supporting department activities through regular and prompt attendance.

Requirements

• High school diploma or GED.
• Excellent interpersonal and communication skills.
• Ability to organize and prioritize multiple projects and tasks.
• Ability to work independently with little supervision.
• Knowledge of investigative techniques.
• Understanding of the litigation process.

Nice To Haves

• 3–5 years of experience preferred.

Responsibilities

• Investigate and manage incidents and events resulting from marine group operations to identify proximate cause and assess potential organizational liability.
• Coordinate with vessel associates, operations managers, customer service representatives, contractors, insurance carriers, medical providers, counsel, and others to investigate and process claims and manage liability exposure.
• Consult with claimants and medical providers to obtain pertinent medical information for managing claims.
• Maintain accurate records and notes for claims within the assigned manager’s geographic area, including taking statements, obtaining medical records, and hiring surveyors.
• Establish reserves, monitor expenditures, and approve necessary claim-related expenses.
• Partner with in-house and outside counsel to formulate litigation strategy and achieve favorable results for the organization.
• Initiate and monitor requested Coast Guard documentation, such as 2692 forms.
• Maintain claim files and system records.
• Support department activities with regular and prompt attendance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED