Permits Coordinator

Radiant Plumbing and Air Conditioning • Austin, TX

17h

About The Position

Radiant Plumbing, Air Conditioning & Electrical is seeking a highly organized Permits Coordinator to support its service and sales teams. The role manages permits and coordinates inspections so jobs can move smoothly from start to finish. It involves working with customers, city agencies, and internal teams, keeping teams informed about updates and timelines, and ensuring permit documentation is accurate and timely. The coordinator may also provide backup for other administrative functions and assist with projects supporting business operations. The position is suited to someone who can manage multiple priorities in a fast-paced environment while remaining detail-oriented, customer-focused, and productive under pressure.

Requirements

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Highly organized with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused mindset and a sense of urgency.
• Strong problem-solving and critical-thinking skills.
• Ability to stay calm and productive under pressure.
• Self-motivated, with a high level of accountability.
• Team player willing to help where needed.
• Experience navigating multiple software systems throughout the day.
• Must successfully pass a background check.

Nice To Haves

• Previous dispatch, scheduling, or administrative experience preferred.
• Home services industry experience is a plus.
• Service software experience is a plus.

Responsibilities

• Process permits for customer jobs across multiple municipalities and jurisdictions.
• Schedule and coordinate inspections.
• Work with customers, city agencies, and internal teams throughout the permit process.
• Communicate updates and timelines to service and sales teams.
• Ensure permits and documentation are completed accurately and on time.
• Provide backup support for other administrative functions as needed.
• Assist with additional projects and responsibilities that support business operations.

Benefits

• Medical, dental, and vision insurance.
• Free medical plan option for the employee.
• Pet insurance.
• 401(k) with 4% company match.
• PTO and paid holidays.
• Paid wellness time.
• Employee discounts.
• Ongoing training and development.
• Career growth opportunities.
• Team culture that values hard work, fun, and teamwork.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED